One thing I've been thinking for long time is to consider policy proposals to 
enforce the usage of the abuse mailbox together with X-ARF/RFC5965/RFC6650. 
That will automate probably a so big % of abuse handling that makes sense even 
if you need to make some programming, even if there are already today open 
source tools for that.
 
 

El 5/8/21 22:46, "NANOG en nombre de Matt Corallo" 
<nanog-bounces+jordi.palet=consulintel...@nanog.org en nombre de 
na...@as397444.net> escribió:

    There's a few old threads on this from last year or so, but while 
unmonitored abuse contacts are terrible, similarly, 
    people have installed automated abuse contact spammer systems which is 
equally terrible. Thus, lots of the large hosting 
    providers have deemed the cost of actually putting a human on an abuse 
contact is much too high.

    I'm not sure what the answer is here, but I totally get why large providers 
just say "we can better protect a web form 
    with a captcha than an email box, go use that if there's real abuse".

    Matt

    On 8/5/21 09:14, Mike Hammett wrote:
    > What does the greater operator community think of RIR abuse contacts that 
are unmonitored autoresponders?
    > 
    > 
    > 
    > -----
    > Mike Hammett
    > Intelligent Computing Solutions
    > http://www.ics-il.com
    > 
    > Midwest-IX
    > http://www.midwest-ix.com



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