I think it has been true for many years that: a) a vast majority of residential gigabit/symmetric customers, or gigabit asymmetric (docsis3 500-1000 down, 16-50 up) no longer have a device in their home with a 1000BaseT port on it, or don't know if they do. in some cases literally the only cat5e cable they have may be a 3' piece from their cable modem to 'router', and everything else is wifi.
b) don't understand the difference between the service speed delivered via the wireline connection and demarc/handoff device, whatever that may be, and their perception of service over the wifi. c) are unwilling to go through troubleshooting steps requiring them to directly connect a device to the modem/demarc by 1000BaseT and run speed tests, possibly necessitating a service call (this can be partially avoided by the install technician doing a *wired* speed test in front of the customer at the time of install, from their laptop, and taking a couple of minutes to explain the difference) d) may be using badly configured wifi things that stomp on each other, sometimes provided by the ISP (I have seen set-top boxes from major MSOs that broadcast a 2x2 MIMO 802.11ac 80 MHz wide channel, now imagine ten of these all in wood framed houses/condos/townhouses all very close to each other, in addition to the wifi from the demarc modem/router device). There are lots of other things in the common consumer environment that render some environments a CSMA mishmash, like smart TVs, printers and things that all create their own AP for some reason. e) may be using their own randomly purchased-from-best-buy wifi "range extender" devices to create weird forms of mesh networks in their home, further halving their bandwidth with each half duplex hop. On Mon, May 31, 2021 at 4:54 PM Tim Burke <t...@mid.net> wrote: > This is a good point as well… you can have the largest pipe in the world, > but in many cases, in-home service issues are caused by crappy CPE. > > > > Example… my neighborhood has 1000/50 GPON (rather silly to offer such poor > upload speed, but that’s irrelevant in this case) provided by a local > outfit, Entouch (now Grande/RCN) as part of HOA dues… Many people in the > neighborhood do not use it and blame the ISP for offering “mediocre > service”, simply because there is no fancy CPE included as part of the > service offering. Yet as soon as you swap that $25 Netgear router > pre-installed by the home builder’s structured wiring contractor for > something that’s worth a damn, the pipe is actually usable… > > > > With that said, if there needs to be regulation on minimum broadband > speeds, should there be regulation to require home ISPs to provide high-end > 802.11ax-capable network gear, so the average clueless home user with a > 1gbps FTTP connection can actually use the service they’re paying for? > > > > V/r > > Tim > > > > *From:* NANOG <nanog-bounces+tim=mid....@nanog.org> * On Behalf Of *Josh > Luthman > *Sent:* Monday, May 31, 2021 12:55 PM > *To:* NANOG list <nanog@nanog.org> > *Subject:* Re: New minimum speed for US broadband connections > > > > Was that the fault of the broadband provider or was that the fault of the > indoor WiFi? Is it possible the router has so much interference from all > of the neighbors and everyones using 2.4 GHz? What if that example had a > cable connection with 960/40 mbps and they're limited to 5 mbps up because > of the in house WiFi solution? > > Would upping the broadband plan to 1000/1000 fix that problem? > > > > Josh Luthman > 24/7 Help Desk: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > > > > > On Fri, May 28, 2021 at 2:56 PM Chris Adams <c...@cmadams.net> wrote: > > Once upon a time, Mike Hammett <na...@ics-il.net> said: > > "Bad connection" measures way more than throughput. > > > > What about WFH or telehealth doesn't work on 25/3? > > More than one person in a residence, home security systems (camera, > doorbell, etc.) uploading continuously, and more. > > I know multiple people that had issues with slow Internet during the > last year as two adults were working from home and 1-3 children were > also schooling from home. Parents had to arrange work calls around > their kids classroom time and around each other's work calls, because of > limited bandwidth. > > The time of the Internet being a service largely for consumption of data > is past. While school-from-home may be a passing thing as the pandemic > wanes, it looks like work-from-home (at least part time) is not going to > go away for a whole lot of people/companies. > > -- > Chris Adams <c...@cmadams.net> > >
