We don’t advertise it, but we’ll do the same where we can, which is most POPs. The 2mbit waived commit is smart, clean. I like it!
Maybe a list for mutual OOB trades? —L.B. Ms. Lady Benjamin PD Cannon of Glencoe, ASCE 6x7 Networks & 6x7 Telecom, LLC CEO l...@6by7.net <mailto:l...@6by7.net> "The only fully end-to-end encrypted global telecommunications company in the world.” FCC License KJ6FJJ > On Apr 16, 2021, at 12:47 PM, Patrick W. Gilmore <patr...@ianai.net> wrote: > > On Apr 16, 2021, at 1:49 PM, Warren Kumari <war...@kumari.net > <mailto:war...@kumari.net>> wrote: >> On Fri, Apr 16, 2021 at 1:08 PM Bryan Fields <br...@bryanfields.net> wrote: >>> On 4/16/21 1:33 AM, Saku Ytti wrote: >>> https://www.markleygroup.com/cloud/network/out-of-band >> >> Wow, this is an impressive offering. I wish more providers would do this. >> >> +manylots. It's always surprising to me how often companies (in all >> industries) can be broken up into those that understand the value of >> goodwill and those that instead nickel-and-dime. >> My local Potbelly (sandwich ship) every now and then will just say "No >> charge, this one's on us". This only happens around once every 30-40 times I >> go in, but they loyalty that it has created means that I go there **way** >> more often than I otherwise would. It also means that in the few times that >> something goes wrong/I have a bad experience, I don't really care. >> >> The additional profit that they've made from having me as a loyal customer >> more than covers the cost of 1 free sammich every N. >> >> In many ways Markley seems similar - they feel like they understand that >> some things (like OOB) are annoying to deal with, and that the loyalty / >> goodwill provided by being "nice" more than repays the cost of the service. > > As the person who created that product for Markley, I can tell you that is > precisely what we were thinking. > > It cost us nearly nothing, made customers stickier, generated good will, and > created a chance to talk to them about cloud offerings or similar. The only > “catch” is you need a fiber xconn. The thinking was it was barely more than a > copper xconn for POTS yet you get gigabit instead of dialup, or you would > have used fiber to another ISP anyway. > > Every serious colo has enough bandwidth that 2 Mbps won’t be noticed, > competent network engineers (one hopes), and free switch ports (or can get > them cheap). Why don’t they do this? Perhaps someone in finance feels it can > be “monetized”. I feel the monetization lowers adoption and kills the other > benefits Warren mentions above - which are worth a hell of a lot more than > the paltry sum they would get from billing a few customers. > > -- > TTFN, > patrick > > PS: The guest SSID at Markley has no captive portal. It was a problem for > customers who wanted to have their equipment get on the wifi to download > images, etc, so we took it off.
