The same FCC which keeps outage reports secret from the public (and
congress?), is seeking information about wireless service provider's
safety measures during disasters.
https://docs.fcc.gov/public/attachments/DA-21-362A1.pdf
How have mobile wireless service providers addressed and improved network
reliability in the face of natural disasters?
Overall, what resiliency measures are most effective?
How can these measures be improved? How have customers responded to new
measures?
We specifically seek comment on steps wireless mobile providers have taken
to ensure network resiliency, including but not limited to: back up power
in areas prone to planned power outages to mitigate wildfires; pre-storm
staging processes; roaming agreements that can be activated quickly
following a natural disaster; effective coordination with power
companies, municipalities, and backhaul providers; diversification of
backhaul options in disaster prone areas; availability of deployable
network assets; network infrastructure sharing among operators during
natural disasters; and communicating disaster-related information with
customers, particularly members of vulnerable populations, including
individuals who are low-income, members of the disabilities community, or
non-English speaking.
Are there successful network resiliency policy measures for fixed
networks that have been applied to wireless networks, especially given
that much of the backhaul for wireline providers is the same as wireless
providers?
We also seek comment on cost and benefit issues associated with
implementing measures to maintain and improve resiliency of mobile
wireless networks.
