There's no error code. Customer only sees the message "DRM license resquest 
failed" on LG TV WebOS 3.8 or above.

Translation “I use a broken GEOIP database that doesn’t handle IPv6 correctly.  
If you turn off IPv6 then the request will use IPv4 and it may work.”.

Mark

> On 25 Jan 2021, at 01:03, Travis Garrison <tgarri...@netviscom.com> wrote:
> 
> I have personally seen the issue with streaming from a Samsung cell phone and 
> the Disney+ app to a Google chrome cast and a regular not-smart TV. 
> 
> Travis
> 
> -----Original Message-----
> From: NANOG <nanog-bounces+tgarrison=netviscom....@nanog.org> On Behalf Of 
> Doug Barton
> Sent: Friday, January 22, 2021 5:30 PM
> To: nanog@nanog.org
> Subject: Re: DoD IP Space
> 
> The KB indicates that the problem is with the "LG TV WebOS 3.8 or above."
> 
> Doug
> 
> (not speaking for any employers, current or former)
> 
> 
> On 1/22/21 12:42 PM, Mark Andrews wrote:
>> Disney should hire some proper developers and QA team.
>> 
>> RFC 1123 instructed developers to make sure your products handled 
>> multi-homed servers properly and dealing with one of the addresses being 
>> unreachable is part of that.  It’s not like the app can’t attempt to a 
>> stream from the IPv6 address and if there is no response in 200ms start a 
>> parallel attempt from the IPv4 address.  If the IPv6 stream succeeds drop 
>> the IPv4 stream  Happy Eyeballs is just a specific case of multi-homed 
>> servers.
>> 
>> QA should have test scenarios where the app has a dual stack network and the 
>> servers are silently untraceable over one then the other transport.  It 
>> isn’t hard to do.  Dealing with broken networks is something every 
>> application should do.
>> 

-- 
Mark Andrews, ISC
1 Seymour St., Dundas Valley, NSW 2117, Australia
PHONE: +61 2 9871 4742              INTERNET: ma...@isc.org

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