They emailed back now and said there was a problem on their end yesterday which has now been resolved.
They also said that none of our IP's fell under their block/proxy list. On Thu, Dec 3, 2020 at 10:34 AM Josh Luthman <j...@imaginenetworksllc.com> wrote: > It might be a blanket error for VPN/proxy/geolocation. Keep in mind that > error is consumer facing. > > Josh Luthman > 24/7 Help Desk: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > > On Thu, Dec 3, 2020 at 11:33 AM Darin Steffl <darin.ste...@mnwifi.com> > wrote: > >> It shouldn't be a geolocation issue. It gives a proxy error on IP's that >> worked fine for years. >> >> I'll try that too though. >> >> On Thu, Dec 3, 2020, 9:46 AM Josh Luthman <j...@imaginenetworksllc.com> >> wrote: >> >>> >Hulu: ipad...@hulu.com, also see Digital Envoy above >>> >>> Digital Envoy - https://www.digitalelement.com/contact-us/ >>> >>> Josh Luthman >>> 24/7 Help Desk: 937-552-2340 >>> Direct: 937-552-2343 >>> 1100 Wayne St >>> Suite 1337 >>> Troy, OH 45373 >>> >>> >>> On Thu, Dec 3, 2020 at 10:42 AM Darin Steffl <darin.ste...@mnwifi.com> >>> wrote: >>> >>>> Josh, >>>> >>>> I emailed the correct email address already and got it off that site >>>> yesterday morning as stated. No response yet. >>>> >>>> ipad...@hulu.com >>>> >>>> On Thu, Dec 3, 2020 at 9:27 AM Josh Luthman < >>>> j...@imaginenetworksllc.com> wrote: >>>> >>>>> Hulu is already on this list: >>>>> http://thebrotherswisp.com/index.php/geo-and-vpn/ >>>>> >>>>> Josh Luthman >>>>> 24/7 Help Desk: 937-552-2340 >>>>> Direct: 937-552-2343 >>>>> 1100 Wayne St >>>>> Suite 1337 >>>>> Troy, OH 45373 >>>>> >>>>> >>>>> On Thu, Dec 3, 2020 at 10:11 AM Pennington, Scott < >>>>> scott.penning...@cinbell.com> wrote: >>>>> >>>>>> Darin - If you are able to make progress on this, please share back >>>>>> to the list. We've recently been getting sporadic complaints of same. >>>>>> I >>>>>> did speak to a support agent at hulu who advised they utilize google's >>>>>> geo >>>>>> database, but haven't been able to get beyond that. >>>>>> >>>>>> -Scott >>>>>> >>>>>> ------------------------------ >>>>>> *From:* NANOG <nanog-bounces+scott.pennington=cinbell....@nanog.org> >>>>>> on behalf of Darin Steffl <darin.ste...@mnwifi.com> >>>>>> *Sent:* Thursday, December 3, 2020 9:37 AM >>>>>> *To:* North American Network Operators' Group <nanog@nanog.org> >>>>>> *Subject:* Hulu Proxy Blocking our IP's >>>>>> >>>>>> Hey all, >>>>>> >>>>>> We are a residential and business ISP. We don't host any servers or >>>>>> lease our IP space to anyone but ourselves. >>>>>> >>>>>> Yesterday we had customers report Hulu was blocking their streaming >>>>>> with a proxy error. Customer contacted Hulu who blamed us. I emailed the >>>>>> hulu email yesterday morning and haven't heard a thing back. >>>>>> >>>>>> Can someone help get this resolved for us? >>>>>> >>>>>> Thank you >>>>>> >>>>>> ipad...@hulu.com >>>>>> >>>>>> -- >>>>>> Darin Steffl >>>>>> Minnesota WiFi >>>>>> www.mnwifi.com >>>>>> 507-634-WiFi >>>>>> Like us on Facebook <http://www.facebook.com/minnesotawifi> >>>>>> >>>>> >>>> >>>> -- >>>> Darin Steffl >>>> Minnesota WiFi >>>> www.mnwifi.com >>>> 507-634-WiFi >>>> Like us on Facebook <http://www.facebook.com/minnesotawifi> >>>> >>> -- Darin Steffl Minnesota WiFi www.mnwifi.com 507-634-WiFi Like us on Facebook <http://www.facebook.com/minnesotawifi>
