What is it about the bloody telcos. You want to spend money, but yet you can't reach the right people to get your questions answered or schedule the service.

Gah.

I experienced this recently, trying to have some inside wiring work done at my house. They rolled a tech, but then he claimed he "wasn't prepared" to do the work. What exactly was he prepared to do, on an inside wiring call? It took multiple calls / disconnects to SBC to get to the right dept and have a tech deployed who was actually prepared to install the jack.

Do these places take courses on anti sustainability? It's amazing they are still in business.



Crooks, Sam wrote:
After much hassle and several false starts and disconnects in getting in
touch with the right department in Sprint, I spoke to a woman in
technical support in the group that supports 3G data cards.
She said:

- public IP addresses are used
- static IP available for $3/mo additional
- maximum 3G data plan is 5GB/mo of data transfer, retail reate, $60/mo
(which is typically cheaper than your typical ADSL/IDSL or ISDN service
cost)


Sam Crooks



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