Disney+: E-mail them the trouble subnet at netad...@disneystreaming.com http://thebrotherswisp.com/index.php/geo-and-vpn/
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Wed, Jul 22, 2020 at 8:33 PM Doug Barton <do...@dougbarton.us> wrote: > I forwarded your message to the appropriate resource. > > hope this helps, > > Doug > > > On 7/22/20 4:51 PM, Paul Nash wrote: > > I’m looking for a technical contact at Disney regarding geo-location. I > have a client (apartment building) with a /24 (one IP per apartment). We > recently upgraded out Internet connection to give a much-needed speed > boost. Same connectivity provider, same IP addresses, just a bigger pipe. > > > > Since then, a while bunch of people have been unable to get to Disney+, > while some can. Those that fail have existing D+ subscriptions, and get > “error code 73”, which allegedly relates to location and rights management. > > > > The bandwidth provider has checked DNS, reverse DNS and contacted > Disney, to no avail. WhoIS shows it as being in Toronto, Canada. > > > > Meanwhile, there is a lynch mob forming, and a scaffold being built in > the parking lot :-). > > > > Any pointers on how to find someone at Disney with clue, who will be > able to tickle their geolocation databane. > > > > The really irritating part is that everything worked until we had the > bandwidth upgrade. > > >
