Hi Phil,

Contact me off list with the locations impacted and I will look into it.

Jim

On 10/2/19, 7:00 AM, "NANOG on behalf of Phil Lavin" <nanog-boun...@nanog.org 
on behalf of phil.la...@cloudcall.com> wrote:

    > While we can say this should just work, the reality is, it's not very 
reliably true and I would not build product or business on the assumption that 
it works well.
    
    Yup. Understood. We can't get away from sending multi-packet messages. We 
try our best to keep SIP messages as small as possible though sometimes certain 
optional features required by customers push it beyond their MTU. We're also 
starting to see decreasing MTUs as customers deploy various SD-WAN solutions 
and it's tough to keep up with these when you're already teetering on the edge 
of what used to be considered a fairly common minimum MTU value.
    
    We can, of course, get away from using UDP. We can and do run SIP over TCP 
and indeed over TLS on TCP though the stateful nature of TCP often makes this 
undesirable. We see a lot of SIP phone implementations that do not handle TCP 
connection failures very well and result in a loss of calls for a period of 
minutes if this happens, as they take a while to notice the connection has 
dropped and should be re-established. Pros and cons of each.
    
    If anyone has any specific information about Spectrum CPE changes or indeed 
any contacts who may be able to interrogate this internally within Spectrum 
that would be appreciated.
    

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