Just a tip, but you cannot really determine packet loss on an MPLS network with 
a traceroute.  The nodes between the provider edge routers may not even 
represent your real path.  Also, provider routers within their network will be 
handling pings much differently than they handle your actual traffic.  The 
pings require processing whereas your MPLS traffic will be label switched.  
Much different performance.

Now from the trace below :

If you have zero packet loss to the final hop, how could you possibly have 
packet loss along the path?  Answer, you can't and there is no loss between you 
and the final hop for your traffic.  What you are seeing is the intermediate 
node not bothering or being too busy to answer your ping.

Steven Naslund
Chicago IL

From: NANOG <nanog-boun...@nanog.org> On Behalf Of K MEKKAOUI
Sent: Monday, September 23, 2019 4:10 PM
To: nanog@nanog.org
Subject: NetworkLayer

Hi

Anyone  from Network Layer to help? We are experiencing packet loss on the 
their MPLS network. I have attached a screenshot. Thank you

4 38.140.46.161                      0%   31  16.3ms    18.6     6.4   153.1    
24.9
 5 154.54.45.113                      0%   31   9.8ms    13.9       9    19.2   
  2.9
 6 62.115.168.46                      0%   31  12.5ms    16.3    10.2      66   
  9.7
 7 62.115.134.48                      0%   31  25.6ms    23.4    16.5    39.2   
  5.7
 8 62.115.51.98                       0%   31  19.4ms    22.6    16.6    49.9   
  6.1
 9 50.97.19.12                        0%   31  20.2ms      22    12.8    37.9   
  4.3 <MPLS:L=388134,E=0>
10 50.97.19.15                        0%   31  35.9ms      33    28.6    41.7   
    3 <MPLS:L=361891,E=0>
11 50.97.17.30                       71%   31 timeout    35.3    29.8    42.8   
  4.9 <MPLS:L=624054,E=0>
12 169.45.18.4                       40%   31    58ms    56.4    50.6    61.6   
  3.1 <MPLS:L=311929,E=0>
13 169.45.18.41                       0%   30 149.6ms    62.7    50.5   149.6   
 23.4
14 169.48.118.131                     0%   30 133.4ms    59.8    50.2   133.4   
 14.7


Karim

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