We tried to order a 100G circuit from them
terminating in an existing Level3 FPP at a
location that we've had at least two 1G circuits
and a 10G circuit terminated at.
They refused to process the order because they
needed to "extend the demarc " to our
suite. There is no suite. It's a FPP in the
basement of the building. Our FPP is next to it. We've done this before...
They said that the equipment (the FPP) may not be
100G compatible, and they may need to install a new one that can support 100G.
We told them to just forget it and we'd order from Zayo... <sigh>...
At 03:10 PM 05/07/2019, Stephen Frost wrote:
Greetings,
I have to admit that I was hoping to be able to report to this list that
CL was able to spin up a new 1G in fairly short order (after all, this
is what they assured me of when discussing it with them...) but it's now
been over a month, with them telling me it'll be another couple weeks
because they need to send a tech out (the wiring and all of the
equipment has been ready to go, though that also took longer than it
should have imv...).
And this in an already lit building in northern Virginia, not some back
of the woods location, small town, or something going across an ocean.
Pretty disappointing.
Thanks,
* Mike Hammett (na...@ics-il.net) wrote:
> Anything more than a week for things not
requiring last mile construction is ridiculous.
>
>
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions
>
> Midwest Internet Exchange
>
> The Brothers WISP
>
> ----- Original Message -----
>
> From: "JASON BOTHE via NANOG" <nanog@nanog.org>
> To: "Mehmet Akcin" <meh...@akcin.net>
> Cc: "nanog" <nanog@nanog.org>
> Sent: Wednesday, June 5, 2019 9:56:14 AM
> Subject: Re: CenturyLink/Level3 feedback
>
> Itâs taking over a year to get waves turned
up in EU. Iâm currently willing to wager on
what comes up first, them or amazon peering
(thatâs taking just as long). After the
merger, we have seen Level3 slide into the CL
abyss becoming a pain to deal with. Pricing and
ordering has been outsourced weâve been told
and decisions are no longer at a regional level. Frustrating at best.
>
> > On Jun 4, 2019, at 09:30, Mehmet Akcin <meh...@akcin.net> wrote:
> >
> > hi there,
> >
> > Just a general high-level question about
Centurylink/Level3 post-merger, how is your
overall experience with CenturyLink? if you
could be sitting with the CEO of the company
what is one thing you would ask him to fix?
> >
> > please keep it high level and general. i
intend to pass these to him and his team in an upcoming meeting.
> >
> > Mehmet
>
>
--
Clayton Zekelman
Managed Network Systems Inc. (MNSi)
3363 Tecumseh Rd. E
Windsor, Ontario
N8W 1H4
tel. 519-985-8410
fax. 519-985-8409
