On Sat, Feb 21, 2009 at 12:00, Steven King <sk...@kingrst.com> wrote: > I don't think the expectations are that high for the money spent. They > are promising a service for a particular price. They either deliver on > that service in a 100% working condition or its false advertising and > thus is not honest. It isn't the customers fault they decided to promise > a service at a price blow market value.
What did the customer's contract state? I suspect the contract differs greatly from your text above. Never let marketing madness deliver non-legally binding expectations. ;-) -Jim P.
