Between 13:07:00 and 18:08 EDT on Oct 30 2008.
(Note the EDT, not EST.)
That does not sound like it is consistent with your problem.
Marshall
On Nov 2, 2008, at 12:28 PM, Lorell Hathcock wrote:
All:
I am trying to help a small ISP/cable operator in south Texas with
VOIP
customers. They are having VOIP problems and have been for about
three to
four weeks.
A traceroute from the end users location reveals that their ATAs
traverse
Sprint's network on their way to the hosted VOIP provider. Working
with
providers at both ends provides reveals a willingness to point
fingers at
the IXC providers (Sprint and Level 3) Sprint and Level 3 have
examined
traceroutes and they have are satisfied that their networks aren't
to blame.
I'm looking for a smoking gun and the Sprint depeering could fit the
crime
if the timeline works out. When did Sprint depeer?
If this is at the root cause of the problem and I think it could be
if the
time lines match when the VOIP problems started, then it would fall
under
the category of why a routine roll out of hosted PBX / VOIP is a bad
idea.
It would help me point the customer towards a more secure solution
of a SIP
Trunk with transit specifically purchased from the VOIP provider to
the
cable head end where the CMTS resides.
Thanks!
Sincerely,
Lorell Hathcock
OfficeConnect.net | 832-665-3400 (o) | 713-992-2343 (f) |
[EMAIL PROTECTED]
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