On Tue, Sep 30, 2008 at 5:04 PM, Brendan Cleary <[EMAIL PROTECTED]> wrote: > I worked with Chris on this outside of the list. Replying here just to close > the loop in case anyone else was interested. > > This situation is explained in this Case Study: > http://support.citrix.com/article/CTX117947 > > The key sentence being: > "In NetScaler software release 7.0, when the DNS server looks up AAAA > records, the response was "0" and errors "0". However, in NetScaler software > release 8.0, with standard response "0", the NetScaler appliance sends the > delegation records to root. " > > To summarize, if you don't have your NS records in place on the Netscalers, > you will see a loop for AAAA queries (root>auth>netscaler>root....), > eventually resulting in a SERVFAIL.
Thanks Brendan! Hopefully Citrix can improve their standard config for this sort of deployment to make this a little simpler? I can't believe NYTimes is the only user of Netscalers for this function. -Chris