Anyone from Global Crossing network engineering on-list?

We're experiencing a connectivity issue from 63.228.227.0/24 to 64.233.187.99 that appears to be originating in Global Crossing's network. Other prefixes we announce from our AS (13941) such as 207.109.251.0/24 aren't having the problem.


Tried the NOC email and phone number and was told that I can't open a case since we're not a direct customer. Unfortunately, I also can't reach the company today who we interconnect with that does peer with GLBX.

To everyone else, sorry about the spam.

-K


grps-edge-rtr-1#ping ip 64.233.187.99 source 63.228.227.1

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 64.233.187.99, timeout is 2 seconds:
Packet sent with a source address of 63.228.227.1
.....
Success rate is 0 percent (0/5)

grps-edge-rtr-1#ping ip 64.233.187.99 source 207.109.251.253

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 64.233.187.99, timeout is 2 seconds:
Packet sent with a source address of 207.109.251.253
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 84/85/88 ms

grps-edge-rtr-1#trace ip 64.233.187.99 source 63.228.227.1

Type escape sequence to abort.

Tracing the route to google.com (64.233.187.99)
  1 fa-6-0.grps-edge-rtr-2.visp.net (208.74.128.9) 0 msec 4 msec 0 msec
  2 c1-mdfd-s40-visp.mind.net (69.9.134.65) [AS 6296] 4 msec 0 msec 4 msec
3 so-2-1-0.ar2.SEA1.gblx.net (64.212.109.181) [AS 3549] 12 msec 16 msec 12 msec 4 ge9-2-1000M.ar5.SEA1.gblx.net (67.17.109.250) [AS 3549] 12 msec 16 msec 12 msec
  5  *  *  *
  6  *  *  *
  7  *  *  *
  8  *  *  *
  9  *  *  *
 10 216.239.49.222 [AS 15169] 92 msec *  *
 11  *  *  *
 12 google.com (64.233.187.99) [AS 15169] 84 msec 84 msec *

grps-edge-rtr-1#trace ip 64.233.187.99 source 207.109.251.253

Type escape sequence to abort.
Tracing the route to jc-in-f99.google.com (64.233.187.99)

  1 fa-6-0.grps-edge-rtr-2.visp.net (208.74.128.9) 0 msec 0 msec 0 msec
  2 c1-mdfd-s40-visp.mind.net (69.9.134.65) [AS 6296] 0 msec 0 msec 0 msec
3 so-2-1-0.ar2.SEA1.gblx.net (64.212.109.181) [AS 3549] 16 msec 8 msec 8 msec 4 ge9-2-1000M.ar5.SEA1.gblx.net (67.17.109.250) [AS 3549] 12 msec 8 msec 8 msec
  5 74.125.49.1 [AS 15169] 44 msec 20 msec 20 msec
  6 209.85.255.63 [AS 15169] 20 msec 24 msec 20 msec
  7 66.249.95.210 [AS 15169] 12 msec 12 msec 12 msec
  8 209.85.242.255 [AS 15169] 84 msec 84 msec 108 msec
  9 72.14.239.21 [AS 15169] 84 msec 84 msec
    72.14.236.15 [AS 15169] 88 msec
 10 216.239.43.249 [AS 15169] 96 msec
    216.239.43.189 [AS 15169] 88 msec
    216.239.43.249 [AS 15169] 88 msec
11 jc-in-f99.google.com (64.233.187.99) [AS 15169] 84 msec 92 msec 84 msec


--
Kameron Gasso | Senior Systems Administrator | visp.net
Direct: 541-955-6903 | Fax: 541-471-0821

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