On Tue, Jan 22, 2013 at 11:02:24AM -0700, s. keeling wrote: > > [Apologies if this reaks with hostility; it isn't meant.
I've seen your posts before. > Understanding error reports and missives from users is an art. Exactly! So asking a "mere user" whether the messages are stored in mbox or maildir or plain ASCII won't help much, IMNSHO. A better question might be: "Oh, OK, what list is this?" and then checking yourself. > I like to think of it as "bang your head on the wall until it falls over." You're more likely to knock yourself unconscious. > I've listened to too many "mere users" complaining about us geeks > not understanding them. Mmmm, ... > We need to step up our game.] What's this "we" business? -- "If you're not careful, the newspapers will have you hating the people who are being oppressed, and loving the people who are doing the oppressing." --- Malcolm X