Hey, On Mon, 2022-06-27 at 09:50 +0200, Aleksander Morgado wrote: > Hey Keith, > > On Mon, Jun 27, 2022 at 5:05 AM Keith Ostertag <s...@card16.com> > wrote: > > > > I am not a developer, it was suggested to me that people on this > > list might be able to say with some authority whether my network > > connection problem is due to a hardware problem or a > > misconfiguration of modemmanger. > > > > Using a Pinephone (original convergence package) running > > postmarketOS and sxmo. > > > > The modem appears to be cycling around, shutting down every 30 > > seconds or so. > > > > Here is a partial log from partial /var/log/modemmanager.err: > > https://dpaste.com/364H3K945 > > > > It seems the modem disappears abruptly as per the following log: > > <<<<<< type = "New MT Message Indicator" (0x10) > <<<<<< length = 1 > <<<<<< value = 00 > <<<<<< translated = [ report = 'no' ] > [2101]: <debug> [1656296202.119915] [modem0/ttyUSB0/qcdm] unexpected > port hangup! > [2101]: <debug> [1656296202.120116] [modem0/ttyUSB0/qcdm] forced to > close port > [2101]: <debug> [1656296202.120188] [modem0/ttyUSB0/qcdm] device open > count is 0 (close) > [2101]: <debug> [1656296202.120270] [modem0/ttyUSB0/qcdm] closing > serial port... > [2101]: <debug> [1656296202.120460] [modem0/ttyUSB0/qcdm] serial port > closed > [2101]: <info> [1656296202.123279] [base-manager] port ttyUSB0 > released by device '/sys/devices/platform/soc/1c1b000.usb/usb2/2-1' > [2101]: <info> [1656296202.124985] [base-manager] port ttyUSB1 > released by device '/sys/devices/platform/soc/1c1b000.usb/usb2/2-1' > [2101]: <debug> [1656296202.125636] [modem0/ttyUSB2/at] unexpected > port hangup! > [2101]: <debug> [1656296202.125773] [modem0/ttyUSB2/at] forced to > close port > [2101]: <debug> [1656296202.125832] [modem0/ttyUSB2/at] device open > count is 0 (close) > [2101]: <debug> [1656296202.125911] [modem0/ttyUSB2/at] closing > serial port... > [2101]: <debug> [1656296202.126050] [modem0/ttyUSB2/at] serial port > closed > [2101]: <info> [1656296202.128020] [base-manager] port ttyUSB2 > released by device '/sys/devices/platform/soc/1c1b000.usb/usb2/2-1' > [2101]: <debug> [1656296202.128882] [modem0/ttyUSB3/at] unexpected > port hangup! > [2101]: <debug> [1656296202.129038] [modem0/ttyUSB3/at] forced to > close port > [2101]: <debug> [1656296202.129171] [modem0/ttyUSB3/at] device open > count is 0 (close) > [2101]: <debug> [1656296202.129252] [modem0/ttyUSB3/at] closing > serial port... > [2101]: <debug> [1656296202.129432] [modem0/ttyUSB3/at] serial port > closed > [2101]: <info> [1656296202.133747] [base-manager] port ttyUSB3 > released by device '/sys/devices/platform/soc/1c1b000.usb/usb2/2-1' > [2101]: Cannot read from istream: connection broken > [2101]: [/dev/cdc-wdm0] QMI endpoint hangup: removed > [2101]: <info> [1656296202.135888] [modem0] connection to qmi-proxy > for /dev/cdc-wdm0 lost, reprobing > [2101]: <debug> [1656296202.136234] [device > /sys/devices/platform/soc/1c1b000.usb/usb2/2-1] unexported modem from > path '/org/freedesktop/ModemManager1/Modem/0' > > > But I'm not sure how that was triggered, because I also see > ModemManager daemon stopping at that very same time: > > [2101]: <info> [1656296202.152536] ModemManager is shut down > [2101]: <debug> [1656296202.153457] [sleep-monitor] singleton > disposed > [2101]: <debug> [1656296202.155021] [auth-provider] singleton > disposed > > > > and a partial log from /var/log/eg25-manager.err: > > https://dpaste.com/DE6MZ4QKP > > > > The eg25-manager seems to indicate, it's responsible for shutting > down > the modem? > > ** Message: 22:16:25.285: Request to quit... > ** Message: 22:16:25.287: Powering down the modem... > ** Message: 22:16:26.287: Executed power-on/off sequence > ** Message: 22:16:26.288: Executed power-off sequence > ** Message: 22:16:42.289: Modem down, quitting... > > > I am only wanting some confirmation that it seems to be a hardware > > problem before I issue an RMA for the pinephone, because I would > > not want to do so and later find out that the problem was a simple > > configuration mistake. > > > > Hopefully some eg25-manager developer can comment on these logs.
Seems that the eg25-manager gets a request to quit that's weird. Does the eg25-manager gets some kill signal or something? Dylan