On Apr 5, 2006, at 9:24 PM, Lars Hansson wrote:
On Thursday 06 April 2006 05:00, Dan wrote:
I recently had a problem with an OBSD router that had been running
for
months, then one network card started locking up (an onboard
Broadcom).
Completely swapped the server...same issue. I posted the
information to
the list, with the appropriate dmesgs, and got nothing. The problem
kept happening and eventually I had to rip the box out and replace it
with something else.
How do you know the vendor would have been able to help you? Unless
you're a
really big client or have a big support contract with, say Nortel
or Cisco,
they're not going to give you the time of day. At least that's how
it is with
Cisco, in my experience.
And if you have purchased your gear second-hand or refurbished you
can kiss
any kind of support goodbye.
Cisco claims that their Catalyst 2950 supports up to 250 VLANs.
Hardly. The switch IOS is limited to 71 IDBs, which effectively caps
us at ~19 VLANs, if I remember correctly. Our only recourse is to
return the hardware, they won't even consider patching it to support
additional interfaces (although it certainly could). This is their
way of pushing you up to their 3700 series switches.
With a vendor (Nortel) I can leverage our existing relationship
and get
things done. I've had issues get escalated to Senior VP level at
Nortel....*that* gets things done. Nortel has sent engineers on site
for some very strange errors. Sure, I pay for this support...but
I get
support.
You could just as well pay an OBSD consultant or buy an OpenBSD
router from a
company that offers support.
http://www.openbsd.org/support.html
--
Jason Dixon
DixonGroup Consulting
http://www.dixongroup.net
