Stuart Henderson wrote:

> On 2017-04-21, Craig Skinner <skin...@britvault.co.uk> wrote:
> > Email is not instant messaging.
> >
> > Customers need educated to that fact.
> 
> How do you educate them to that when they send to their gmail account
> and it shows up on their phone within seconds?

We, at school, used the pen as blowgun.

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