LaForge, Michael wrote:
A site survey is critical when planning a WLAN.
Oh, we had the site survey, and a great plan based on what we learned during the survey. However, all of that was for naught when the antennas on approximately 90% of the WAPs were installed with their signal propegations focused perpendicular to the floor, resulting in a radio environment that is much different from what you think you have. With antennas above the ceiling, this is something that can take a few days to notice.

I am not saying this is common, but this is the kind of thing that causes just enough of an issue to annoy users who may already be hostile to a change in their work flow. Wireless is subject to all kinds of small quirks like this, so I would add to the previous suggestion that you need a strong attention to detail, and lots of in depth testing before full deployment. I would also suggest that you be very sure that you have a fast, simple system for problem reporting during initial deployment. The problems that seem small can develop into a serious issue as you expand your deployment. Without thorough reporting you don't stand much of a chance of working things out before things start to snowball.

Gearry Judkins
Information Systems
Franklin Community Health Network

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