All messages should be posted in plain text. HTML will be converted to attachments. The meditech-l web site is MTUsers.com ======================================
Mike, If you don't mind, here are some follow up questions from our network manager: 1. Which server did you turn NTP on from? 2. What type of Meditech OS are you running? 3. What hardware platform are you using for Meditech? Thank you! SK -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Cottle, Mike Sent: Monday, March 27, 2006 7:33 AM To: Carol Higley; [email protected]; [EMAIL PROTECTED] Subject: RE: [MEDITECH-L] Response time issues All messages should be posted in plain text. HTML will be converted to attachments. The meditech-l web site is MTUsers.com ====================================== Hello, We were experiencing this issue and it was driving us nuts! Here is what happened to resolve our issue according to our Server Technician: Sumter was having a problem with Meditech sessions just freezing and either not coming back to life or taking up to 20 minutes to return to usable state. Meditech had us go through a lot of testing for network problems from the servers to the workstations, CPU and memory usage on the background job servers and the PC's where the problem was manifesting itself the worst. All monitored sessions came back with no errors, no CPU or memory usage out of normal range. Our server logs were free of errors and network traffic was also within normal ranges. During this testing we turned on NTP (Network Time Protocol) because that was the next step in our AD installation project. The problem of Meditech lockups/freezeups disappeared. Thanks, Mike Cottle Sumter Regional Hospital -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Carol Higley Sent: Thursday, January 19, 2006 9:12 AM To: [email protected]; [EMAIL PROTECTED] Subject: Re: [MEDITECH-L] Response time issues All messages should be posted in plain text. HTML will be converted to attachments. The meditech-l web site is MTUsers.com ====================================== Ken, if you mean is Meditech appearing to freeze? The answer is yes. This happened with 5.4 and is getting worse with 5.5. We even upgraded our OS as requested by Meditech. We keep checking and CPU is up close to 100% when this happens. Meditech checks and says a job is running causing this but they are still working with us to get to the meat of it and find out what is happening. We have had lots of DTS's patched in for fixes and nothing has cured yet. It has been going on for so long now that people are starting to get used to it. Let us know if you find out anything from Meditech as you work with them. Thanks. Carol Carol L. Higley Data Systems Analyst Howard Regional Health System 765-453-8140 The opinions expressed in this e-mail message are those of the author and may not be representative of Howard Regional Health System or affiliates. This e-mail message and attachments, if any, may contain confidential or privileged information. If you are not the addressee or authorized to receive this message for the addressee, you must not use, copy, disclose, or take any action based on this message, any attachments to this message, or any information herein. If you have received this message in error, please advise the sender immediately by reply e-mail and delete this message in entirety. >>> "Ken Harnish" <[EMAIL PROTECTED]> 1/16/06 10:26:04 AM >>> All messages should be posted in plain text. HTML will be converted to attachments. The meditech-l web site is MTUsers.com ====================================== Has any Magic sites experienced response time issues after go LIVE with CWS or after installing Ring Release 5.5 in TEST? Thanks, Ken. Ken Harnish Applications Analyst Washington County Health System Hagerstown, MD 301-790-8893 [EMAIL PROTECTED] ***** CONFIDENTIALITY NOTICE ***** This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. _______________________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l _______________________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l [MJC-9QD9PG] Note: The information contained in this message and any attachments may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any reading, dissemination, distribution, copying, or other use of this communication or any of its attachments is strictly prohibited. If you have received this communication in error, please notify the sender immediately by replying to this message and deleting this message, any attachments, and all copies and backups from your computer. If you have received this communication in error and are unable to reply to this message, please notify the sender immediately by telephone at (229) 931-1380. Thank you. Sumter Regional Hospital _______________________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l _______________________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l
