I agree. The whole 'people must come to us on our terms' mentality really 
doesn't help open source as a wider project.

On Thu, 26 Feb 2026, at 9:45 AM, Italo Vignoli wrote:
> Hi Matt,
> 
> I receive over 500 emails per day, and I have to act on over 100 emails per 
> day, which means that a single message can slip between the cracks. 
> Persistence is another asset of open source marketing. If in 2004 I had given 
> up after my first 4 messages, which were completely ignored, I would not be 
> here today.
> 
> I have been involved in professional marketing activities since 1981, first 
> in a US corporation and then in large PR agencies. I am familiar with most 
> marketing tasks, and what you are doing will definitely be useful for many, 
> but do not expect everyone to understand the concept of audience 
> segmentation. Your experience can be used to grow this understanding inside 
> the community, and this is why I was suggesting a marketing call open to 
> everyone.
> 
> Best regards, Italo
> 
> On 2/26/26 15:27, [email protected] wrote:
>> Hi Mike and Italo
>> 
>> To clear up any confusion, my comment about not receiving any reply to 
>> previous questions about audiences referred to an exchange on this list on 
>> Dec 1, where no one responded to my question, so nearly three months ago. 
>> This wasn't 24 hours. I'm glad things seem to be moving this time.
>> 
>> As per my previous email, I'll develop some messaging per audience, based 
>> round the previous comments and other material on the website, to circulate. 
>> When it's done, it will be a kind of library of approved content for 
>> designers and other people to drop into what they're doing so the messaging 
>> is consistent and volunteers aren't spending time reinventing the wheel.
>> 
>> Hope that's clear.
>> 
>> Matt
>> 
>> 
>> On Thu, 26 Feb 2026, at 5:31 AM, Italo Vignoli wrote:
>>> Hi Matt, contributing to open source projects in the area of marketing is 
>>> not like consulting to a regular business, so please expect delays and/or 
>>> replies which may look weird. Most of the people in the project do not have 
>>> any kind of marketing background, and in some cases see marketing as an 
>>> issue rather than an opportunity.
>>> 
>>> In addition, many people are volunteers, and people who are paid like Mike 
>>> and me do not work full time, and do cover all continents, talking with 
>>> journalists, supporting local communities, handling branding issues, 
>>> preparing announcements, managing marketing budgets, speaking at 
>>> conferences, representing TDF at global level (EU, governments, NGOs, ...), 
>>> writing blog posts, preparing slide decks for events, writing the Annual 
>>> Report, and organizing LibreOffice Conferences.
>>> 
>>> I may have missed some tasks, but I am definitely involved almost on a 
>>> daily basis on all the above tasks. Mike is focusing on slightly different 
>>> tasks, but the overall workload is the same. All this, with a marketing 
>>> budget close to zero euro (if compared to any competitor's marketing 
>>> budget).
>>> 
>>> So, please be patient. In open source projects, patience is one of the most 
>>> important assets of good contributors.
>>> 
>>> All that said, I think it makes sense to have a call in early March to 
>>> discuss about future marketing activities.
>>> 
>>> Best regards, Italo
>>> 
>>> On 2/25/26 13:29, [email protected] wrote:
>>>> And again... All goes quiet. That's why I can't help. 
>>>> 
>>>> On Tue, 24 Feb 2026, at 10:55 AM, [email protected] wrote:
>>>>> I'd be interested to know about audiences too, as a copywriter keen to 
>>>>> help out. I've asked before but there's been no answer.
>>>>> 
>>>>> Matt
>>>>> 
>>>>> On Tue, 24 Feb 2026, at 1:03 PM, Sebastian Brower wrote:
>>>>>> Hi Mike,
>>>>>> 
>>>>>> Thanks for sending those links. I took a look at the schools and 
>>>>>> university
>>>>>> flyers and i think they are really good - Especially the modern design. I
>>>>>> have some areas I believe I can improve upon and would love to take a 
>>>>>> shot
>>>>>> myself. Any source files would be a great help. Also would you mind 
>>>>>> letting
>>>>>> me know the target audience for the flyer? Are we targeting an average
>>>>>> student or a tech-savvy one?
>>>>>> 
>>>>>> Thank you,
>>>>>> Sebastian
>>>>>> 
>>>>>> On Tue, Feb 24, 2026 at 2:34 AM Mike Saunders <
>>>>>> [email protected]> wrote:
>>>>>> 
>>>>>>> Hi Sebastian,
>>>>>>> 
>>>>>>> On 20/02/2026 11:29, Sebastian Brower wrote:
>>>>>>>  >
>>>>>>>> The main areas that I would like to work on: flyers and graphics
>>>>>>> Great, thanks for offering to help! We have flyers that we hand out at
>>>>>>> events, in various languages, such as:
>>>>>>> 
>>>>>>> 
>>>>>>> https://blog.documentfoundation.org/blog/2021/04/23/libreoffice-flyers-for-schools-and-universities-help-us-to-hand-them-out/
>>>>>>> 
>>>>>>> And a more modern design:
>>>>>>> 
>>>>>>> 
>>>>>>> https://blog.documentfoundation.org/blog/2021/07/15/libreoffice-flyer-for-schools-and-universities-extra-design/
>>>>>>> 
>>>>>>> What do you think? If you'd like to work on improved designs, I can send
>>>>>>> you the source file.
>>>>>>> 
>>>>>>> Regarding graphics, we have recently contracted a design agency to
>>>>>>> improve our graphics, creating things more consistent with our branding,
>>>>>>> like:
>>>>>>> 
>>>>>>> 
>>>>>>> https://blog.documentfoundation.org/wp-content/uploads/2026/02/LO_26_2-light.png
>>>>>>> 
>>>>>>> But of course, there's lots to do. Is there anything in particular
>>>>>>> you've seen, that you'd like to work on, or could be improved?
>>>>>>> 
>>>>>>> Cheers!
>>>>>>> Mike
>>>>>>> 
>>>>>> -- 
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>>>> 
>>> -- 
>>> Italo Vignoli - LibreOffice Marketing & PR
>>> mobile/signal/telegram +39.348.5653829
>>> email [email protected]
>> 
> -- 
> Italo Vignoli - [email protected]
> mobile/signal/telegram +39.348.5653829

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