I come from both corporate and education backgrounds, and I think you (Nigel) 
have a very good point; honestly, many (most?) users could use LO on Linux Mint 
and not even realize they weren't using MSO on Win10. It's hard for those of us 
in the field to realize that programs are just "typy thingies" for a lot of 
people. But as soon as they get emails back that people can't open their 
attachments, it's a problem for them and their IT.

The problem is that the "Save..." "Save as..." paradigm is a poor one. MS Word 
can also be confusing here. Really there are 3 "saves" for most users: "Save 
for me (so, can edit)", "Save for others (can edit)", and "Save for others 
(can't edit)".

Export, publish, save, send... all these get knocked around as ways to express 
this, and most users are just scared of anything but Save...

I'd suggest something like "Save..." and "Save as...". "Save..." would just 
overwrite (as the user sees it) the existing file to continue editing in the 
current format. "Save as..." would immediately present a simple dialog with 
"Save and start editing on new format..." and "Save as separate file to 
distribute..." buttons. The second button would lead to basically an export, 
but it would allow export to MSO, ePub, PDF, or whatever as a separate file, 
but not switch to that file as the one under edit. There would be a checkbox 
offering to open the file for inspection after save, and any feature loss 
warning would be way less scary, since it would be worded to highlight it only 
applies to the saved copy, not the main document under edit. What is more, it 
wouldn't depend on a droplist at the bottom to select the format. There would 
be nice, clear options for ODF, MSO, PDF, and Advanced (under which other 
options could be chosen), say, as radio buttons, the last of which would be 
beside a droplist.

--Joshua
________________________________
From: Nigel Verity <[email protected]>
Sent: Friday, May 29, 2020 9:42 AM
To: Mike Saunders <[email protected]>; 
[email protected] <[email protected]>
Subject: Re: [libreoffice-marketing] Polish community poll results

It's both interesting and reassuring to note that there is considerably greater 
resistance to using open document formats than there is to using LibreOffice. 
I'm not sure what there is that anyone can do about that. The fact that MS 
Office formats are proprietary and ODF is not doesn't have any impact on most 
people. Whenever I've tried to push the adoption of ODF, the usual response is 
"There  already is a universal standard - MS Office". Obviously it's not 
"universal" but you can see what they mean.

In my experience most documents sent to me - regardless of format - are to 
read, not to update. That is a strong case for using PDFs instead of MSO 
formats but, again, try getting organisations to adopt that approach. 
Generating a PDF is another procedural step, and it can present a version 
control problem relative to its source document.

I may be imagining this, but didn't OpenOffice.org at one time ask you select 
your default document format on first use? While I think ODF should always be 
the standard for LibreOffice there perhaps needs to be a level or realism in 
order make it clear to new or potential users that they can continue to use MSO 
formats if that suits their workflows best.

Regards

Nige

________________________________
From: Mike Saunders <[email protected]>
Sent: 29 May 2020 14:22
To: [email protected] <[email protected]>
Subject: Re: [libreoffice-marketing] Polish community poll results

Thanks for sharing, Marcin! When you have some documentation ready, let
me know and I can share on our blog...


On 29/05/2020 14:36, Marcin Popko wrote:
> Hello!
> I've prepared poll for Polish LibreOffice users - I got 30 answers, not a 
> lot, but it’s new fanbase and it shows us a little about comunnity in Poland.
>
> Most interesting results:
> 1. 93,3% use LibreOffice at home, 53,3% at work!
> 2. Over 80% rates LibreOffice more than 8 (in scale 1-10; 1=bad, 10=best)
> 3. 90% use LibreOffice for more than 5 years and love it's free software.
> 4. 40% of people avoid open document formats because:
> - Others have trouble reading them.
> - Because of other people who have to open such a document
> - At work, I need the greatest possible compatibility with MS Office
> - If I'm supposed to share this somewhere, people look at it and they don't 
> know what it is.
> - At work, I can't always. Someone's asking me for a different format.
> - to be compatible with other office packages
> - Because I need them to be compatible with other offices
> - I use Libre to open files created on other programs
> - because sometimes I send documents "outside" and I'm afraid other users 
> will have a problem with them
> - Due to the requirements of the manager
> - Sometimes I have to send a file to people using only MS Office
> 4. Most of people wants to hear more tips and support in Polish language. 
> There is lack of localized documentation and basic tutorials for modern 
> versions of LibreOffice. I work a little with translating documentation, I'm 
> going to prepare site which can be accessed directly from LibreOffice -> Help 
> -> User Guide. In LO with polish langpack it used to lead to page not found 
> error, now blank site is ready to be filled, will add some stuff there: 
> https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocumentation.libreoffice.org%2Fpl%2Fpolska-dokumentacja%2F&amp;data=02%7C01%7C%7C380e6d6471b4416a8db708d803d37bb1%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637263554128970906&amp;sdata=UetwS801mGF2stu%2BaEdbLuqAhsHGSdNwGN9iAqV8rNg%3D&amp;reserved=0
>
> I attach link to anwers and results (note: in polish), I have no idea how to 
> translate whole site for you to English.
> https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocs.google.com%2Fforms%2Fd%2F1KgiK4MumTa11LyaIoisZoMBNInZm3LFQXYpYBg4jrW4%2Fviewanalytics&amp;data=02%7C01%7C%7C380e6d6471b4416a8db708d803d37bb1%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637263554128980896&amp;sdata=5gBGOefvGIF1HcBDZ4AeUBiO9iul%2B0cxGR0%2FxPb9TsE%3D&amp;reserved=0
>
>
> Pozdrawiam / Regards
> Marcin Popko
>
>
> tel. +48661505678
>

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