This is not something that I could not do myself, but, if someone could
pull these figures together so that we could examine them.
I would like to see how much our downloads have increased over the last
3 years and if our user mailing list has seen the same increase. So, we
would need stats of downloads and stats of users making use of our
flagship user mailing list for trouble-shooting/help.
IMO, it would be good to take a close/sober look at how accessible we
have been to our user base considering our increase in download volume.
Logically, the use of our user mailing list should also have seen some
kind of increase in use either marginally or in a major way.
Are we providing a good service to our user base? How can we make it better?
I am not sure if this would be the place to take this up.
Cheers,
Marc
--
Marc Paré
[email protected]
http://www.parEntreprise.com
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