> One of our mailing-list team members will then > respond and try to address the details of your inquiry. "mailing team subscriber"? Not sure here. Perhaps you could even drop this sentence.
Rest looks good. regards Dhiren > To: [email protected] > From: [email protected] > Subject: [libreoffice-marketing] Re: Need help with EN text and improving it > Date: Mon, 19 Nov 2012 12:51:40 -0500 > > Thanks Dhiren, Ben and Fridolin > > Ben: every day (Ben) > Fridolin: removed "your" first sentence > Dhiren: sentence restructuring. Marc: will blend with text. > Dhiren: "It would be great if we could point to a user forum for queries > and feedback instead of the link to the mailing lists. > Let me know if I can help out in that initiative." Marc: LibreOffice are > coming. They should make their appearance in either late Dec or > early-mid Jan. We cannot point anyone to any forum right now. > Fridolen suggests: no need to justify not replying. Marc: I agree. I > would shorten even more! > > Note: as this will be sent for Pootle (translation) we should avoid > "contractions", "possessives" and "colloquialisms" (Marc re: > colloquialisms: it does not mean that we should not use them, but we > should avoid them if possible). This will make it easier to translate. > > > ===== NEW ===== > > Thank you very much for your e-mail and interest in LibreOffice. > > Due to the increasing popularity of the free office suite, we receive a > lot of support requests every day. > > Unfortunately, we cannot reply personally to every e-mail, as our > engagement in the project is completely on a volunteer basis and in our > spare time, thus leaving no time to respond to individual requests. > (Marc: *** THIS IS A RUN-ON SENTENCE ***) > > Marc: suggest > > Unfortunately, we cannot reply personally to every e-mail, as our > engagement in the project is completely voluntary and restricted to our > spare time. > > (Marc: there is no reason for ", thus leaving no time to respond to > individual requests." as we have already said at the start of the > sentence: "we cannot reply personally to every e-mail" ) > > However, the Community does offer a large variety of mailing > lists to support its users. We have compiled an overview at > > http://www.libreoffice.org/get-help/mailing-lists/ > > Please have a look at these pages, and send your inquiry to the > applicable mailing list. > > Chances are high that you will get a positive response very soon. > > (Marc: I like the short version but it still leaves the OP (original > poster) in doubt as to whether they will receive an answer: How about: > > One of our mailing team members will then respond and try to address the > details of your inquiry. > > So the text would now read (with all amendments so far): > > ===== NEW ===== > > Thank you very much for your e-mail and interest in LibreOffice. > > Due to the increasing popularity of the free office suite, we receive a > lot of support requests every day. Unfortunately, we cannot reply > personally to every e-mail, as our engagement in the project is > completely voluntary and restricted to our spare time. > > However, the Community does offer a large variety of mailing > lists to support its users. We have compiled an overview at > > http://www.libreoffice.org/get-help/mailing-lists/ > > Please have a look at these pages, and send your inquiry to the > applicable mailing list. One of our mailing-list team members will then > respond and try to address the details of your inquiry. > > ===== NEW ===== > > > ===== ORIGINAL ===== > > Thank you very much for your e-mail and your interest in LibreOffice. > > Due to the increasing popularity of the free office suite, we receive > lots of support requests day by day. Unfortunately, we can't reply > personally to every e-mail, as our engagement in the project is > completely on a volunteer basis and in our spare time. This often > demands several hours of volunteer engagement per day, leaving no time > to respond to individual requests. > > However, the Community does offer a large variety of mailing lists to > support its users. We have compiled an overview at > > http://www.libreoffice.org/get-help/mailing-lists/ > > Please have a look at these pages, and send your inquiry to our mailing > lists. Chances are high that your problem then will be solved very soon. > > ===== ORIGINAL ===== > > How does that read? > > Cheers, > > Marc > > > -- > Unsubscribe instructions: E-mail to [email protected] > Problems? > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > List archive: http://listarchives.libreoffice.org/global/marketing/ > All messages sent to this list will be publicly archived and cannot be deleted > -- Unsubscribe instructions: E-mail to [email protected] Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/marketing/ All messages sent to this list will be publicly archived and cannot be deleted
