Hello Jessica, I am fully updated.
I have done the Support & Feedback. Thanks Philippa . On 26 October 2015 at 13:33, Mailplane Support <[email protected]> wrote: > Hi Philippa, > > Are you fully updated? You can click Mailplane > Check for updates. If > yes, please click Help > Support & Feedback immediately after reproducing > the issue and it’ll send us your log report so we can have a peek and > hopefully spot what’s going wrong. > > Cheers, > > Jessica > > On Fri, Oct 23, 2015 at 11:18 AM, Pippa Spurway <[email protected]> wrote: > >> Hi Jessica, >> >> Yes I can log into my accounts on all the web browsers, it is just >> mailplane I am having problems. >> >> Thanks >> >> Philippa >> >> On 23 October 2015 at 15:14, Mailplane Support <[email protected]> >> wrote: >> >>> Hey there, >>> >>> Thanks for writing in. Can you log into those accounts ok with Gmail >>> opened in Safari? >>> >>> Cheers, >>> >>> Jessica >>> >>> On Wed, Oct 21, 2015 at 2:58 PM, <[email protected]> wrote: >>> >>>> I have been successfully using Mailplane since it first started but >>>> recently I suddenly developed this problem of very rarely being able to log >>>> into my gmail accounts using Mailplane. >>>> >>>> I decided to uninstall Mailplane and then restarted my laptop. After >>>> re-installing Mailplane nothing had changed, I am still unable to log into >>>> my accounts normally. Suddenly it will work again for no reason and the >>>> next time I try (which is most of the time) I cannot log in. >>>> >>>> I am using Mailplane 3.0 and a macbook OS X Yosemite 10.10.5. >>>> >>>> See attached screenshots. >>>> 1. Setting up an account - shows how when I try to log in after setting >>>> up an account, I get a blank screen rather than it logging in. >>>> 2. logging in after setup - On the rare occasion that I have set up an >>>> account, I suddenly can't get back into it again, which happens most of the >>>> time. >>>> >>>> I'm using Mailplane on another mac laptop with all the same >>>> configurations with absolutely no problems. I don't use these laptops at >>>> the same time. >>>> >>>> Has anyone got any ideas of what I can do to solve this problem? >>>> >>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups "mailplaneapp" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to [email protected]. >>>> To post to this group, send email to [email protected]. >>>> Visit this group at http://groups.google.com/group/mailplaneapp. >>>> For more options, visit https://groups.google.com/d/optout. >>>> >>> >>> -- >>> You received this message because you are subscribed to a topic in the >>> Google Groups "mailplaneapp" group. >>> To unsubscribe from this topic, visit >>> https://groups.google.com/d/topic/mailplaneapp/5KK2MDTF4YQ/unsubscribe. >>> To unsubscribe from this group and all its topics, send an email to >>> [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at http://groups.google.com/group/mailplaneapp. >>> For more options, visit https://groups.google.com/d/optout. >>> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "mailplaneapp" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/mailplaneapp. >> For more options, visit https://groups.google.com/d/optout. >> > > -- > You received this message because you are subscribed to a topic in the > Google Groups "mailplaneapp" group. > To unsubscribe from this topic, visit > https://groups.google.com/d/topic/mailplaneapp/5KK2MDTF4YQ/unsubscribe. > To unsubscribe from this group and all its topics, send an email to > [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/mailplaneapp. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "mailplaneapp" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/mailplaneapp. For more options, visit https://groups.google.com/d/optout.
