G'day,

We are seeing this error across some servers/domains.

SMTP Error 451 4.7.500 Server busy. Please try again later.

This seems to relate to Microsoft determining a change in sending behaviour.

The error occurs when the recipient mail server's Exchange Online
Protection (EOP) service detects a significant change in the sending
mail server's previously established sending patterns.

Checking the sender.office.com system, it reports the most problematic client machine as fine:

The IP address in question is not currently blocked in our system.

So, given it is causing a bit of havoc and vendors like cPanel have just issued an article 4 days ago about it (so incidence rate is up), what's the go?

https://support.cpanel.net/hc/en-us/articles/4408492985111-SMTP-Error-451-4-7-500-Server-busy-Please-try-again-later

If we can't resolve anything and it's deferring it many times (5+) then what can we really do?

Hoping that some insights may be gleaned here! :-)

Many thanks,

Luke Thompson, CTO
The Network Crew P/L

E: luke.t@tnc.works
https://tnc.works

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