Guillaume, It has nothing to do with Orange, do not reach out to them... They will tell you to reach out to Cloudmark!
This is a Cloudmark listing and Orange is rejecting the message because your IP is currently listed... That's exactly the same with Spamhaus, you'll be rejected by Orange if your IP is listed on Spamhaus CSS but it has nothing to do with Orange ! You got that link in the log message, you should use it: https://csi.cloudmark.com/en/reset/?ip=65.109.79.18 But there are some reasons with your domain that could explain this... Reach me out of the list if you need more details ! Thanks, Yves-Marie -- Postmastery is headline sponsor of the *Deliverability Summit – Postmastery Edition, Amsterdam* See: https://deliverabilitysummit.com/ For tickets, please contact us via i...@postmastery.net. [image: Delivery Summit] Postmastery *Email Infrastructure, Analytics and Deliverability* Amsterdam, NL / Paris, FR PHONE : +33 6 16 83 48 97 www.postmastery.com We welcome all (positive 😉) feedback at: https://www.trustpilot.com/review/postmastery.com Le ven. 7 févr. 2025 à 13:32, Hello Maildrop via mailop <mailop@mailop.org> a écrit : > Bonjour Guillaume, > > Have you tried to explain your problem at Orange directly using their > webform (https://formulaires.services.orange.fr/13894) ? > Maybe they can reach Cloudmark if everything is fine. > > *TOUREL David* > > *MAILDROP* > 17 ch de la Longuié - 81210 MONTFA > > Tél : 05 63 51 07 79 > Retrouvez-nous sur Twitter @maildrop_fr <https://twitter.com/maildrop_fr> > > > Le ven. 7 févr. 2025 à 12:02, Guillaume Taurel via mailop < > mailop@mailop.org> a écrit : > >> Hello! >> >> I hope you guys are okay! >> >> I'm here for a favor regarding my own email server (500k emails per >> month for 7 years). I've got very good standing everywhere but I keep >> getting blocked ONLY by Cloudmark. I have no idea how to fix this and >> they NEVER answer to my email for remediation (i'm using their form >> https://csi.cloudmark.com/reset-request/?ip=65.109.79.18 ). "refused to >> talk to me: 550 opmta1mti26aub smtp.orange.fr IP blocked by Cloudmark". >> >> Do you have any advice? >> >> Please and thank you very much [image: 🙏] >> >> -- >> <https://www.fo-fnecfp.fr> >> Guillaume Taurel >> 06 51 96 25 59 >> 6/8, rue Gaston Lauriau >> 93513, Montreuil Cedex >> _______________________________________________ >> mailop mailing list >> mailop@mailop.org >> https://list.mailop.org/listinfo/mailop >> > _______________________________________________ > mailop mailing list > mailop@mailop.org > https://list.mailop.org/listinfo/mailop >
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