Every org's policy is different, but at those I've been involved with
(in the US anyway), any official correspondence (or even thoughts about
it) on behalf of the company, especially regarding those info requests
in question, has to go through the respective legal team.
This is, of course, assuming such requests are actually legitimate.
- Mark Alley
On 8/22/2024 4:01 PM, Scott Q. wrote:
Not even, that's a waste of time and money.
Don't respond or respond and tell them to follow the official channels.
Once YOUR local agency contacts you then you can decide what to do.
But some random organization ? There's no legal framework.
I assisted in two such cases and in both cases the requests came
through Interpol and to the local law enforcement agency which
contacted us.
Cheers,
Scott
On Thursday, 22/08/2024 at 16:25 Mark Alley via mailop wrote:
Talk with your organization's legal counsel.
- Mark Alley
On 8/22/2024 3:12 PM, horizon--- via mailop wrote:
As a postmaster, I often receive assistance investigation emails
from official organizations in certain countries (which I have
not confirmed) such as intelligence agencies and
counter-terrorism organizations, requesting personal information
of a certain user. How should we respond in this situation?
Thanks for your suggestion.
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