What rejections have you been seeing? We're also with OpenSRS and have seen
increased rejections due to "message detected as spam" on the outbound side to
which their team said that they have no control over, cannot relax the
restrictions and insist that it's working as intended.
Their support as of late has been lacking, I had submitted a ticket nearly a
month ago that was closed without a response and only got a response after
bumping a different ticket following up on the original.
--- original message ---
On March 15, 2024 at 10:13 AM MDT mailop@mailop.org wrote:
Hello,
Wanted to reach out and see if there was anyone with OpenSRS on here that could
help with some issues we have been having with our ptd.net client receiving
rejections. I attempted to contact support but have not been able to make any
contact yet so I am reaching out here to see if there is a contact I could work
through to help resolve the rejection. We have looked into it on our end but
our DMARC records and DNS records are correct and are fairy certain the
rejections is caused on the receiving end.
Thanks so much for the help!
Chase Vance
Platform Messaging Specialist
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