I tried every few days for a couple of weeks from the link you provided
and never heard a word from them and the ip is still listed. Our client
changed their practices to double opt-in, added highly visible and
functional opt-out links, fired the person who was responsible for
screwing things up in the first place and moved to a third party list
provider (such as mailchimp. I'm not exactly sure who their using) that
pays folks like spamhaus and proofpoint and moved the mail domain to a
clean ip address. They also set up a new email domain on a clean ip
address to handle replies only.
I went to the second one. We are blacklisted on 3. 2 I can't do
anything about (spamrats - not exactly trustworthy and they have the
entire /24 blocked and they wouldn't listen to our provider.) and
another called spfbl.net which I'm working on the delisting. proofpoint
has us blocked, but they don't report to either mxtoolbox or the valli.org
--Curtis
On 10/5/23 16:25, Jim Popovitch via mailop wrote:
In the past, I've found them to be totally unresponsive and gave up
on them.
That can't be right. I literally contacted them a few days ago and
had a successful response (unlisting) within minutes during US
business hours.
Go here, put in your IP address, and they give you an opportunity to
input a text description about the issue.
https://ipcheck.proofpoint.com/
Note, they may not contact you, they did not contact me, but they did
read what I wrote to them and they removed their listing of my IP address.
I would add as a further point, it's up to you to make certain that
your IP is clean before you ask them to unblock it.
Put your IP(s) in https://multirbl.valli.org/ and see what lots of
folks think about it.
-Jim P.
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