On Tue, Sep 12, 2023 at 3:09 PM Anne Mitchell via mailop <[email protected]> wrote:
> > From what I read into this, it likely means you are already on a paid > package, and that package includes the individual reports, and also that > now they are offering aggregated reports and you will be able to get > thosealso with your paid package (because hey, that's now the free tier > anyways). > > We have never paid Validity anything. In reference to the other thread, I have very conflicted feelings about FBLs in general (acknowledging that we are a mailing list host and not a transactional or marketing email service). I believe that the vast majority of the FBL reports that we get are mistakes, people hitting the spam button without that intent and/or automatic spam filters causing mail to be routed to spam folders and triggering FBL reports (it does happen). Also, I have never seen any information saying whether acting on FBL reports positively affects our overall deliverability or not. With that lack of information, from the beginning we implemented a system that unsubscribed people from their mailing lists upon an FBL report (we also send them a one click resubscribe email). Our users _hate_ this. We did this out of fear, mainly; fear that if we didn't, we would be blocked from sending list messages to our users. Is that a valid fear? Like I said, I have no idea. So I guess what I'm saying is that if this causes FBLs to diminish, I will not be shedding any tears. And also, I have no desire to pay Validity for this. Thanks, Mark -- Groups.io
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