Doesn't seem like a new problem, really. Any user can report spam on anything they want, and I'm not aware of any mechanism to suppress stupid reports from the sending side.
On Thu, Aug 10, 2023 at 10:35 AM Benoit Panizzon via mailop <mailop@mailop.org> wrote: > > Hi Team > > I would be very happy, if anymone at microsoft could get > in touch with me, we probably get more than 90% false positives from > the microsoft spam report robot. > > Newest crazy addition! > > exam...@outlook.com is sending an email indicating request for a > delivery report. > > Our server AFTER delivering the email, obliges: > > From: <mailer-dae...@idefix.imp.ch> (Mail Delivery System) > To: exam...@outlook.com > Successful Mail Delivery Report > > This is the mail system at host idefix.imp.ch. > > Your message was successfully delivered to the destination(s) > listed below. If the message was delivered to mailbox you will > receive no further notifications. Otherwise you may still receive > notifications of mail delivery errors from other systems. > > The mail system > === snip === > > exam...@outlook.com is reporting this as spam. We get a complaint from > microsoft asking for us to suspend 'mailer daemon' for sending > unsolicited emails. Doh! > > Microsoft, could you please just block customers like this one who > repeatedly abuse your spam complaint machinery? > > Or build some simple rules to redirect 'dubious' spam reports to be > reviewed by a human before clogging abuse desks of fellow ISP with such > reports? > > Dubious could be: > > * from a 'mailer daemon'. > * containing other signs that it is some sort of bounce. > * Quoted text matching an email recently sent by your customer. > > etc.... > > I also wonder if you told your customers, confirming to GDPR, that you > are disclosing their mail content to the abuse desk of any ISP around > the world. We repeatedly get all sort of emails reported as spam, which > I would consider to contain very sensitive information like salary > information etc. > > Mit freundlichen Grüssen > > -Benoît Panizzon- > -- > I m p r o W a r e A G - Leiter Commerce Kunden > ______________________________________________________ > > Zurlindenstrasse 29 Tel +41 61 826 93 00 > CH-4133 Pratteln Fax +41 61 826 93 01 > Schweiz Web http://www.imp.ch > ______________________________________________________ > _______________________________________________ > mailop mailing list > mailop@mailop.org > https://list.mailop.org/listinfo/mailop -- Al Iverson / Deliverability blogging at https://www.spamresource.com Subscribe to the weekly newsletter at https://ml.spamresource.com DNS Tools: https://xnnd.com / (312) 725-0130 / Chicago (Central Time) _______________________________________________ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
