On 10/22/22 9:00 AM, Sebastian Nielsen via mailop wrote:
If you provide free services, customer can't expect anything, and you are free to do as your wish. If your email service goes down, so what? Customer got it for free, not our problem. If you win a toaster in a free competition that required no entry fee, customer can't complain then when that toaster breaks down, because theres no warranty or requirement to repair or replace a toaster that you got completely for free.
Sebastian's entire comment, especially the last (quoted) paragraph, seems like the imprint / impressum is really the legal identification for consumers to use when filing a complaint / warranty / etc. Which really seems like official data for consumer protection purposes.
If that is the case, it does make sense that said information should be readily available /somewhere/. It's just that what information and where it is available can cause some people ... indigestion.
-- Grant. . . . unix || die
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