Hi List

One of the local electricity plants is sending invoices via hosted
Office 365 emails services to it's customers, many hosted on our email
platform. It's a larger Office 365 customer.

Many of those emails were rejected as spam. So they opened a case with
our abuse desk. I noticed their IP address was blacklisted for a
couple of days and managed to get an evidence of the email that caused
the listing.

It was definitely spam and it looks like it was sent by a different
Office 365 customer which shares the same Office 365 'outlook.com'
outbound IP address. It's not yet clear ob this was due to one of their
accounts being phished or if they 'purchased' web-harvested spamtrap
addresses somewhere. 

Can Office 365 customers request a static IP address from Microsoft to
avoid such issues, or is this something they have to live with?
Unfortunately they also seem not to get any support from Microsoft when
facing such an issue.

Mit freundlichen Grüssen

-Benoît Panizzon-
-- 
I m p r o W a r e   A G    -    Leiter Commerce Kunden
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Zurlindenstrasse 29             Tel  +41 61 826 93 00
CH-4133 Pratteln                Fax  +41 61 826 93 01
Schweiz                         Web  http://www.imp.ch
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