I've been catching my customers left and right lately signing up for some email warmup service. I don't know what it is. What they do is they take SMTP credentials, payment, and then supposedly send a bunch of random emails hosted at other providers and mark them as not spam. I'm catching them by their email subject patterns, which you can see some of here:

"The tall waitress seemed pretty pissed of | mur"
"Dave from the e | mur"
"Jordi was intimidated by the new board the day aft | mur"

Then, supposedly, they mark the emails as not spam so as to train the other provider's spam filters to recognize their domain as not spam. Every time I block their IPs they just spin up more AWS servers.

Now, I'm of the position that this makes the most sense when "warming up" for a spam campaign, so my customers tend to meet my wrathful side immediately upon alert that yet another has signed up, which is starting to feel like every hour of every day with our growth rate. In addition to that, I'm of the opinion that systematically working against another provider's filters is a recipe for retaliation later in the form of IP bans.

Better late than never, now to my questions. Have you noticed this pattern? Do you see the correlation that I suspect, between this and spam that follows? Do you have a position that you hold your organization to in relation to this kind of activity? Does anyone know what email warmup service generates those subjects above?

I'd like to get a better feel for how others in the industry react to this kind of behavior.

<3

Jarland Donnell
MXroute Administrator
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