Am 14.01.21 um 23:50 schrieb Andreas Schamanek via mailop:
>
> On Thu, 14 Jan 2021, at 20:22, Michael Wise via mailop wrote:
>
>> On Tue, 8 Dec 2020, at 23:43, Hans-Martin Mosner wrote:
>>> Today we got a response to our abuse reports requesting that we report
>>> these to j...@office365.microsoft.com
>> Why would you have thought reporting an Azure item to the Office365 abuse
>> SAMPLE input queue would have any affect at
>> all on Azure issues?
>
> @Michael: Maybe he trusts your colleagues more than you do?
Trust is a strong word in this context, but yes, this is the information I got
from cdo...@microsoft.com in December in
response to abuse mails sent via spamcop:
Hi,
Based on the information you provided, it appears to have originated from
an Office 365 or Exchange Online tenant
account.
To report junk mail from Office 365 tenants, send an email to
j...@office365.microsoft.com and include the junk
mail as an attachment.
This link provides further junk mail education
https://technet.microsoft.com/en-us/library/jj200769(v=exchg.150).aspx.
Kindly,
Jessy
Microsoft Online Safety
I got the same response from "Ann" and "Rhodz", so it's probably not an issue
with just one abuse worker's insufficient
knowledge.
When I revisit the trace information from spamcop it shows this:
Cached whois for 52.168.145.55 : ab...@microsoft.com
Using best contacts ab...@microsoft.com
Using rdns to route to correct Microsoft department
host 52.168.145.55 (getting name) no name
failed, using default ab...@hotmail.com
ab...@hotmail.com redirects to report_s...@hotmail.com
So it's possible that spamcop's heuristics to find the correct abuse address
were misled by the missing reverse DNS
entry for that IP address. I don't know how it would fare with the current wave
where rDNS shows cloudapp.azure.com, as
I've sent later reports directly. I'm going to try ab...@microsoft.com again,
maybe that helps.
Cheers and thanks for taking your time to help me understand the issues,
Hans-Martin
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