Hi Scott, 

You can try Firefox in Safe Mode to be sure everything is indeed turned off. 
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
 

Regards, 
Mark 
___________________________________________ 
L. Mark Stone, Founder 

North America's Leading Zimbra VAR/BSP/Training Partner 
For Companies With Mission-Critical Email Needs 
Need more email security & compliance? Ask me about Mimecast! 



From: "Scott Mutter via mailop" <mailop@mailop.org> 
To: mailop@mailop.org 
Sent: Wednesday, November 11, 2020 1:55:37 PM 
Subject: Re: [mailop] Microsoft Support Ticket Form not working 

Was using FireFox with NoScript. 
Tried Chrome with no extensions - same problem. 

On Wed, Nov 11, 2020 at 12:09 PM L. Mark Stone < [ 
mailto:mark.st...@missioncriticalemail.com | 
mark.st...@missioncriticalemail.com ] > wrote: 



Hi Scott, 

In my experience, if you have uBlock Origin, Ad Block Plus or similar 
ad/tracker blocker plugins/extensions installed in your browser, you will get 
that result. 

I've had to turn off all that stuff on that site for the captcha completion and 
form submission to work. 

Hope that helps, 
Mark 
___________________________________________ 
L. Mark Stone, Founder 

North America's Leading Zimbra VAR/BSP/Training Partner 
For Companies With Mission-Critical Email Needs 
Need more email security & compliance? Ask me about Mimecast! 



From: "Scott Mutter via mailop" < [ mailto:mailop@mailop.org | 
mailop@mailop.org ] > 
To: [ mailto:mailop@mailop.org | mailop@mailop.org ] 
Sent: Wednesday, November 11, 2020 11:46:53 AM 
Subject: [mailop] Microsoft Support Ticket Form not working 

Not necessarily a mailing issue - although, I do have an issue with Microsoft 
blocking one of our IPs and I'm not able to submit a ticket, so perhaps loosely 
a mailing issue. 

The Microsoft form linked to at: 

[ http://go.microsoft.com/fwlink/?LinkID=614866 | 
http://go.microsoft.com/fwlink/?LinkID=614866 ] 

Does not appear to be working. 

When I fill it out and complete the captcha (is this case sensitive? Hard to 
tell what is capital letters and what is not) I get the error: 

We're sorry, but something went wrong on our end. Please try again later 

Tried multiple times to no avail. 

This is not the first time I've encountered this problem. Seems that this form 
stops working quite a lot. 

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