>> We've got a client with emails going directly to the SPAM folder to his >> clients and his own account at Yahoo. The SPF / DKIM / DMARC records >> have all been configured as of a few months ago, but this seems to have >> just come up. >> The customer has a Yahoo account himself, and tested a message to it >> that went directly to Spam, but the headers show that all checks are >> passing. > > Sending authenticated emails doesn't guarantee to be put into the Inbox. > Sending relevant mails people want does. > > So yes, having your users say they want that mail by marking it as not spam > actually helps.
Yep, it's all about deliverability success through having a good sender reputation. If you're not sure what that means or how to fix it, hire somebody like Karen Balle to guide you - https://directdeliverability.com/ Cheers, Al Iverson -- Al Iverson // Wombatmail // Chicago Song a day! https://www.wombatmail.com Deliverability! https://spamresource.com And DNS Tools too! https://xnnd.com _______________________________________________ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
