Does anyone have any knowledge of how Gmail decides when to send an auto-reply?
I’m trying to test for a customer who has been missing auto replies. From what I can see so far, when I have an auto-reply set up, Gmail only seems to respond to some of the messages that arrive at the account. I’ve ruled out situations where the sender has already received an auto-reply that day. None of the senders that either work or don’t work are in the contacts. It also looks as though Gmail sends these auto-replies to the return path address instead of either the From or Reply-To, which doesn’t seem to me like the right thing to do…. Any thoughts gratefully received! Thanks Kieran KIERAN COOPER Manager, Technical Account Managers EMEA team mobile +44 (0)7976 703641 <tel:%2B44%20%280%297976%20703641> email kieran.coo...@sparkpost.com <mailto:kieran.coo...@sparkpost.com>
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