Hi A larger Swiss company operates a newsletter on the emarsys platform.
If a customer subscribes to a newsletter the website confirms: verification email sent. We watch the log on the MX: No attempt is made to send that email from the IP ranges the other emarsys emails originate. If we try again from a completely new email address, this works (but only on the first attempt, on every following attempt, even after 3 days, no more emails are received) Contacted the IT and Marketing department of that company. They cannot find any problem and still pretend that the issue is caused by some spamfilter on our platform (this is definitely not the case, the verification email is just not bing sent). I suspect that there is some kind of mechanism @ emarsys which prevents multiple attempts to subscribe, or where the customer could have his email address blacklisted to prevent emarsys to send emails to that specific email address in the past. -- Mit freundlichen Grüssen -Benoît Panizzon- @ HomeOffice und normal erreichbar -- I m p r o W a r e A G - Leiter Commerce Kunden ______________________________________________________ Zurlindenstrasse 29 Tel +41 61 826 93 00 CH-4133 Pratteln Fax +41 61 826 93 01 Schweiz Web http://www.imp.ch ______________________________________________________ _______________________________________________ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
