On 27/03/2020 08:32, Laura Atkins via mailop wrote:
You have folks using a bulk ESP to send friends and family email? Do you have a free package or something that makes it appealing for individuals to go through all the work of setting up an ESP account just to send personal mail to their friends and family?

I'm puzzled by that statement. (And, did Kevin say they were a 'bulk ESP'? I thought he just said they were 'a small ESP')

We're (what I would call) a (small) ESP, and have quite a few people who pay to use us for personal email.

An ESP is an 'Email Service Provider' (as I understand it). So, if we provide an SMTP submission server for customers to use (and we're not a more general 'ISP'), then we're an 'ESP'.

We have many customers who use us at work, and like our service and are fed up with the non-existent customer service from faceless big freemail providers so have asked to pay us a few pounds a year to use our service for their personal use as well. It takes all of 5 minutes for them to type in a new SMTP mail server & account details into their email software/app - it's not exactly onorous. That saves them loads of time and stress later when they can actually get through to someone who doesn't just reply with useless stock emails when they need help.

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Paul


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Paul Smith Computer Services
Tel: 01484 855800
Vat No: GB 685 6987 53

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