On 7 Oct 2019, at 13:35, Jaroslaw Rafa via mailop wrote:

However, from my experience, it isn't the case. Users almost never look into
their spam folder unless someone tells them to do so. They don't even
realize that there might be false positives - they simply think that there can't be anything important in the spam folder, because it's called "spam".

By that same logic, one could argue that lack of finding anything of value in the spam folder has conditioned recipients to not check it. Most recipients get enough email in their inbox as it is, so it's natural for them not to miss whatever landed in the spam folder.

Email is hard.

Best regards

-lem

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