On 2019-08-27 10:07 a.m., Jay Hennigan via mailop wrote:
Don't use Spamcop then. Send your complaints directly to the abuse desk.
Let us know if it does any good.
While overall great comments, we all have to realize the frustration of
those involved in sending reports 'directly' as well..
To the point they give up.
Even on our spam auditing team the frustration grows, especially with
the 'too big to block' providers, when serious threats are reported and
they only get..
* We are working on it..
* We have to advise the customer first before taking action..
* We have notified the reseller..
* We have given them 2-3 weeks to address this problem
(and it sure doesn't help if they simply tell a bad actor, you have been
detected, and not stem the tide)
In the mean time, the world continues to be attacked, the bad actors see
a 'safe haven' in those providers who let them operate for weeks, before
being stopped, and all the hard working infosec people get burned out,
from trying to do the right thing, with little or no effect..
If your tiny voice can't be heard, you can understand why many prefer to
simply notify 3rd parties like spamcop or team cyrmu or even directly
to government CERT or cyber agencies instead.
But of course, if the behaviour of the large providers allows malicious
behaviour to continue, given the sheer dangers of the threats, in the
current geo political climates, and renewed calls to action,
unfortunately it may be only when governments start stepping in with
threats of fines, that any real change to this problem will occur.
my 2 cents..
--
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Visit us at http://www.linuxmagic.com @linuxmagic
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