On 4/10/19 5:12 PM, Grant Taylor via mailop wrote:
I overheard a question and ensuing conversation today that I didn't know the answer to.

Are there any standards around no-reply type addresses?  They are typically used from some sort of CMS (et al.) that sends an email but does not want a reply.

I hold a very low opinion of any business entity that sends me automated email and either deliberately chooses to ignore my reply or forces me to jump through hoops in order to reply via a web form or such.

If it's important enough for them to trouble a customer or potential customer, it should be important enough for them to listen to what that customer or potential customer has to say about it.

Even if it's a notification I've requested, the concept of write-only email smacks of poor customer service IMHO.


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