I can't speak for you, but working at an ESP, the data is relevant to me. If 
someone has reported an email as spam, I want to notify my customer and add 
that recipient to their suppression list. I don't want my customer damaging 
their reputation and my reputation by sending email to recipients that don't 
want it. If someone has reported their email as spam, they clearly don't want 
it. That's just as true whether the email was sent an hour ago or 10 days ago.


________________________________
From: mailop <mailop-boun...@mailop.org> on behalf of Michael Peddemors 
<mich...@linuxmagic.com>
Sent: Thursday, March 28, 2019 2:41 PM
To: mailop@mailop.org
Subject: Re: [mailop] OutLook Feebback Systems, thoughts and suggestions

Not sure if I should rise to the 'flame bait', but frankly of course it
is a choice.. non-essential logs first of all are not needed, and why
would we put sensitive information on someone else's cloud if we don't
need to?

But the point was, is the information relevant? In this age of data
overload, our people have better things to do.

A truism is that if the information isn't relevant often enough, people
simple stop looking at, or gloss over the data, and miss what is relevant.



On 2019-03-28 2:25 p.m., David Carriger wrote:
> Do you guys not have ElasticSearch or Splunk or Loggly or Scalyr or one
> of the million other platforms out there? Hard drive space is cheap
> enough these days that I have a hard time envisioning an
> environment where getting logs from a mere 10 days ago is the problem.
>
> ------------------------------------------------------------------------
> *From:* mailop <mailop-boun...@mailop.org> on behalf of Michael
> Peddemors <mich...@linuxmagic.com>
> *Sent:* Thursday, March 28, 2019 2:15:23 PM
> *To:* mailop@mailop.org
> *Subject:* [mailop] OutLook Feebback Systems, thoughts and suggestions
>
> About 6 months ago, we signed up for the Feedback loops for our own
> email platform, and in that time probably had one legitimate report, and
> several false positives, probably from user(s) clicking on the wrong
> button on an email they really wanted....
>
> However, a suggestion.
>
> If the date of the original message is more than 10 days in the past,
> and a user clicks on the report as spam, don't bother sending a feedback
> report..
>
> Going 10 days back in logs is not always easily possible, and by that
> time, if it really was a problem, it was probably taken care of.
>
> Thanks Staff  - HotMail for your attention ;)
>



--
"Catch the Magic of Linux..."
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Michael Peddemors, President/CEO LinuxMagic Inc.
Visit us at http://www.linuxmagic.com @linuxmagic
A Wizard IT Company - For More Info http://www.wizard.ca
"LinuxMagic" a Registered TradeMark of Wizard Tower TechnoServices Ltd.
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