Thanks for sharing, Michael! Ewald -- Deliverability & Abuse Management, www.webpower-group.com ewald.kess...@webpower.nl t: +31 342 423 262 li: www.linkedin.com/in/ewaldkessler
On Thu, 6 Dec 2018 at 16:28, Michael E. Weisel <mwei...@goldlasso.com> wrote: > I just wanted to give an update on this. It seems that after waiting 7 > days and sending 6 email replies (to my initial message), I finally was > able to get a positive response back from ATT removing our customers IP's > from their blocklist within 24/48 hours. A few things to note if anyone > else has ATT issues. (1) The old > http://rbl.att.net/cgi-bin/rbl/block_admin.cgi page was taken offline. > (2) In order to open up a case, you must send an email to > abuse_...@abuse-att.net which will start the process and send you a > no-reply automated email with your case info. (3) It seems as though they > are fielding a lot of requests, due to the fact I got 6 responses (all the > same wording) at the same time so it still has some level of automation. I > hope this info helps someone else. > > Thanks, > > Michael > > Michael E. Weisel > CTO / Deliverability Lead > 25 Chestnut Street, Suite B > Gaithersburg, MD 20877 > (301) 990-9857 Corporate > (240) 252-5267 Direct Dial > > > On 12/5/18, 4:32 AM, "mailop on behalf of mailop-requ...@mailop.org" < > mailop-boun...@mailop.org on behalf of mailop-requ...@mailop.org> wrote: > > Send mailop mailing list submissions to > mailop@mailop.org > > To subscribe or unsubscribe via the World Wide Web, visit > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop > or, via email, send a message with subject or body 'help' to > mailop-requ...@mailop.org > > You can reach the person managing the list at > mailop-ow...@mailop.org > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of mailop digest..." > > > Today's Topics: > > 1. ATT Postmaster (Michael E. Weisel) > 2. Mimecast - please contact me offlist (Autumn Tyr-Salvia) > 3. contact at Statefarm.com? (Autumn Tyr-Salvia) > 4. Re: Any Spark New Zealand people here? (Carissa Phillips) > 5. Re: Contact at Orange.fr (Dragutin Cvetkovic) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Tue, 4 Dec 2018 21:07:55 +0000 > From: "Michael E. Weisel" <mwei...@goldlasso.com> > To: "mailop@mailop.org" <mailop@mailop.org> > Subject: [mailop] ATT Postmaster > Message-ID: <4c02e114-ff86-4367-a10c-40a97f083...@goldlasso.com> > Content-Type: text/plain; charset="utf-8" > > Good Day List! Are there any ATT Postmasters on this list or anyone > associated with an ATT Postmaster that can help us out with getting a > response to an open ticket? We have a customer who inadvertently sent to > an ATT suppression list of about 10K that promptly got their IP’s blocked. > Up until then they have never had an issue with ATT. We promptly removed > the list but the damage was already done. We’ve tried for days to get a > response from ATT but unfortunately, we haven’t received anything back. > Any help that the list can provide would be super helpful. > > Thanks, > > Michael > > Michael E. Weisel > CTO / Deliverability Lead > Gold Lasso > 25 Chestnut Street, Suite B > Gaithersburg, MD 20877 > (301) 990-9857 Corporate > (240) 252-5267 Direct Dial > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: < > https://chilli.nosignal.org/cgi-bin/mailman/private/mailop/attachments/20181204/2c339681/attachment-0001.html > > > > ------------------------------ > > Message: 2 > Date: Tue, 4 Dec 2018 13:38:15 -0800 > From: Autumn Tyr-Salvia <tyrsal...@gmail.com> > To: Mailop <mailop@mailop.org> > Subject: [mailop] Mimecast - please contact me offlist > Message-ID: > < > cabxlfbu6k-pmhtm3bjzs25fsrbqfx1zf903s+cencdteb3c...@mail.gmail.com> > Content-Type: text/plain; charset="utf-8" > > Hello, > > Would someone from Mimecast please reach out to me off list? I'd like > to > discuss DMARC reporting and response. > > > Thanks, > > Autumn Tyr-Salvia > atyrsalvia@agari > tyrsalvia@gmail > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: < > https://chilli.nosignal.org/cgi-bin/mailman/private/mailop/attachments/20181204/4be899a1/attachment-0001.html > > > > ------------------------------ > > Message: 3 > Date: Tue, 4 Dec 2018 13:41:19 -0800 > From: Autumn Tyr-Salvia <tyrsal...@gmail.com> > To: Mailop <mailop@mailop.org> > Subject: [mailop] contact at Statefarm.com? > Message-ID: > <CABxLFBvSz4_gwmtmC4_nf-ASRGuSL2imf04NiTxq= > kqu68e...@mail.gmail.com> > Content-Type: text/plain; charset="utf-8" > > Hello, > > I work with email admins from statefarm.ca, who are having some > trouble > with mail from statefarm.com. If anyone here can help me connect my > customer with someone from statefarm.com, we would appreciate the > help. > > > Thanks, > > Autumn Tyr-Salvia > atyrsalvia@agari > tyrsalvia@gmail > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: < > https://chilli.nosignal.org/cgi-bin/mailman/private/mailop/attachments/20181204/3964e94c/attachment-0001.html > > > > ------------------------------ > > Message: 4 > Date: Tue, 4 Dec 2018 21:19:39 -0500 > From: Carissa Phillips <cari...@campaignmonitor.com> > To: si...@darkmere.gen.nz > Cc: mailop@mailop.org > Subject: Re: [mailop] Any Spark New Zealand people here? > Message-ID: > <CALbtfbtZ+rxhJ9i0Wzhobn1ms= > mjuo+khm2g3ugeqvbszsq...@mail.gmail.com> > Content-Type: text/plain; charset="utf-8" > > Hi Simon, > > I'm having trouble delivering to Xtra Mail as well. I followed your > advice > and SMX sent me to Spark and Spark's support isn't getting me anywhere. > Would you be able to connect me with someone? > > Carissa Phillips > Deliverability Support Manager > campaignmonitor.com > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: < > https://chilli.nosignal.org/cgi-bin/mailman/private/mailop/attachments/20181204/2d9b6372/attachment-0001.html > > > > ------------------------------ > > Message: 5 > Date: Wed, 5 Dec 2018 09:30:11 +0000 > From: "Dragutin Cvetkovic" <dcvetko...@ie.ibm.com> > To: "mailop@mailop.org" <mailop@mailop.org> > Subject: Re: [mailop] Contact at Orange.fr > Message-ID: > < > of49f02537.c40e153e-on8025835a.0033ce98-8025835a.00343...@notes.na.collabserv.com > > > > Content-Type: text/plain; charset="iso-8859-2" > > Hi Benjamin, et. al, > > Thank you for the feedback. > > Essentially, I am trying to find out what are the optimal/recommended > MTA/SMTP connection settings for orange.fr. > > I ran into several online articles on the topic, but they are somewhat > contradicting. > > > Best regards, > > Dragutin Cvetković > IBM WCA Deliverabilty Tech Lead > > > Phone: +353 1 815 2564 > Mobile: +353 87 118 3960 > E-mail: dcvetko...@ie.ibm.com > > > IBM Technology Campus > Damastown Industrial Estate, Mulhuddart, Dublin 15 > Ireland > > IBM Ireland Product Distribution Limited Registered in Ireland with > number > 92815. > Registered office: IBM House, Shelbourne Road, Ballsbridge, Dublin 4 > > > > > > From: Benjamin BILLON <bbil...@splio.com> > To: Dragutin Cvetkovic <dcvetko...@ie.ibm.com>, "mailop@mailop.org" > > <mailop@mailop.org> > Date: 04/12/2018 10:35 > Subject: Re: [mailop] Contact at Orange.fr > Sent by: "mailop" <mailop-boun...@mailop.org> > > > > ab...@orange.fr is the way to go, however it could take a few days to > get > a reply, if they consider there should be one. > > Otherwise if you can share some details, I'll meet these folks > tomorrow > night. > > -- > Benjamin > > From: mailop <mailop-boun...@mailop.org> On Behalf Of Dragutin > Cvetkovic > Sent: mardi 4 décembre 2018 10:48 > To: mailop@mailop.org > Subject: [mailop] Contact at Orange.fr > > Hi all, > > I am hoping to get in touch with someone offlist from Orange.fr > PostMaster > team. > > Please contact me directly. > > > > Best regards, > > Dragutin Cvetković > IBM WCA Deliverabilty Tech Lead > > > > Phone: +353 1 815 2564 > Mobile: +353 87 118 3960 > E-mail: dcvetko...@ie.ibm.com > > > IBM Technology Campus > Damastown Industrial Estate, Mulhuddart, Dublin 15 > Ireland > > IBM Ireland Product Distribution Limited Registered in Ireland with > number > 92815. > Registered office: IBM House, Shelbourne Road, Ballsbridge, Dublin 4 > _______________________________________________ > mailop mailing list > mailop@mailop.org > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop > > > > > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: < > https://chilli.nosignal.org/cgi-bin/mailman/private/mailop/attachments/20181205/7a633897/attachment.html > > > -------------- next part -------------- > A non-text attachment was scrubbed... > Name: not available > Type: image/gif > Size: 1851 bytes > Desc: not available > URL: < > https://chilli.nosignal.org/cgi-bin/mailman/private/mailop/attachments/20181205/7a633897/attachment.gif > > > -------------- next part -------------- > A non-text attachment was scrubbed... > Name: not available > Type: image/gif > Size: 1851 bytes > Desc: not available > URL: < > https://chilli.nosignal.org/cgi-bin/mailman/private/mailop/attachments/20181205/7a633897/attachment-0001.gif > > > > ------------------------------ > > Subject: Digest Footer > > _______________________________________________ > mailop mailing list > mailop@mailop.org > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop > > > ------------------------------ > > End of mailop Digest, Vol 134, Issue 6 > ************************************** > > > _______________________________________________ > mailop mailing list > mailop@mailop.org > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop >
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