MailChimp is more successful than most of their competitors - they have more 
customers and send more emails. The volume of spam you receive from MailChimp 
may be higher than, say, Constant Contact, but MailChimp also sends more email 
than Constant Contact. I'd be surprised if the percentage of spam that 
MailChimp sends is much, if any, higher than the percentage of spam that any 
other ESP sends.


MailChimp built Omnivore to help prevent abuse on their platform. MailChimp 
uses E-HAWK and other tools to prevent fraudulent signups on their own service 
by spammers. MailChimp has implemented experimental headers such as "Form-Sub" 
to try to prevent spam. MailChimp is a member of M3AAWG.


This is not a company that says they're against spam and abuse, while winking 
at spammers and pocketing their money. MailChimp doesn't want to send spam any 
more than you want to receive spam.


If you're getting a lot of spam from MailChimp - great, what can be done about 
it? Do you have a feedback loop so that MailChimp is aware? Have you started up 
a dialogue with their abuse team? If you've seen patterns in the abuse, have 
you let them know so they can build detection for that into Omnivore?


If you block MailChimp, you're going to get a lot of false positives and 
complaints because they aren't a spam outfit. They want to do the right thing. 
If you feel they're falling short, it's far more productive to brainstorm how 
you could mutually help each fix the problem.

________________________________
From: mailop <mailop-boun...@mailop.org> on behalf of Steve Atkins 
<st...@blighty.com>
Sent: Tuesday, November 6, 2018 8:04 AM
To: mailop
Subject: Re: [mailop] What do other ISP / ESP do about the MailChimp spam 
problem?



> On Nov 6, 2018, at 2:42 PM, Renaud Allard via mailop <mailop@mailop.org> 
> wrote:
>
>
>
> On 11/6/18 3:02 PM, Charles McKean wrote:
>> If you had any honest question here, you got it wrong by laying on the
>> insult and making leading statements. Since you are acting like a
>> troll, I think we should treat you like a troll and tell you to go
>> away.
>> I get so many spams, but I have not gotten a spam from a Mailchimp
>> customer for as long as I can remember. There are many other email
>> services providers that are much worse. Mailchimp is not the problem
>> for most of us, so perhaps the question to ask is, are you the
>> outlier? And if so, why? Are your filters broken?
>
> I am not sure who is trolling here. I get very few spam that pass my filters, 
> however most of the spam that pass the filters are from mailchimp.
> That said, mailchimp is generally fast and efficient at stopping the spam 
> spree when you complain to them. Though, you will still receive others from 
> other customers at mailchimp.

I see significantly more spam from, and far less action in response to 
complaints, from OVH, Digital Ocean, Microsoft (Azure, in particular) and to a 
slightly lesser extent Google. MailChimp - and other traditional (non-API) ESPs 
- are there, but mostly lost in the noise.

I have found that complaining about spam from ESPs in preference to the much 
higher volumes of spam from other sources, does correlate with a certain sort 
of recipient.

Cheers,
  Steve



_______________________________________________
mailop mailing list
mailop@mailop.org
https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
_______________________________________________
mailop mailing list
mailop@mailop.org
https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop

Reply via email to