Good advice from Al Iverson.
ALSO: I would add that (1) there is a high likelihood that you have SOME
kind of spam leak - even if small - such as a user account that has been
compromised where a spammer is sending a low volume amount of spam from
it - so be sure to sign up for some feedback loops so that you can see
what other networks are considering to be spam from your sending IPs. If
this is the case, it is IMPORTANT to find and fix that ASAP! (2) at the
SAME time, the outlook.com/hotmail system is getting EXTREMELY
AGGRESSIVE - sometimes very aggressively blocking servers that have a
long history of sending very little spam and MUCH legitimate email...
where MUCH legit mail is now being blocked. Their concern about
collateral damage is getting to be shockingly low. (given the long
history of spam coming from THEM, I find that to be very ironic! But I
guess they are "too big to block", right?) (3) if their initial reply
blows you off - be persistent - and include evidence that shows how/why
mail from your server is legit and desired by recipients.
If you do these 3 things - you should see some success.
--Rob McEwen
On 9/28/2018 10:56 AM, Al Iverson via mailop wrote:
Go here
https://sendersupport.olc.protection.outlook.com/pm/troubleshooting.aspx
Find "click here to contact support."
Click on it.
Fill out the form.
Follow the process.
Cheers,
Al Iverson
On Fri, Sep 28, 2018 at 8:32 AM Benoit Panizzon <benoit.paniz...@imp.ch> wrote:
Dear List
Does anyone know, what kind of blocklist outlook.com is using?
Source IP in question is: 157.161.12.54
Source Domain 'bman.ch'
https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a157.161.12.54&run=toolpage
Not in any blacklist.
IP passes SPF:
bman.ch descriptive text "v=spf1 ip6:2001:4060:1:1001::/64 ip4:157.161.9.0/24
ip4:157.161.12.0/22 -all"
The error refers to:
https://sendersupport.olc.protection.outlook.com/pm/troubleshooting.aspx#errors
but that error code cannot be found on that page.
We have a very active abuse desk, no special kind of outbreak or
similar is known.
Any hints welcome.
Mit freundlichen Grüssen
-Benoît Panizzon-
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I m p r o W a r e A G - Leiter Commerce Kunden
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Zurlindenstrasse 29 Tel +41 61 826 93 00
CH-4133 Pratteln Fax +41 61 826 93 01
Schweiz Web http://www.imp.ch
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Rob McEwen
https://www.invaluement.com
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