At Google, Gmail can add support for other addresses without impacting that
many other services (contacts and the sharing UI's for the other gsuite
apps).

Changing all of Google products to handle a primary id that's not just
ascii is a much larger change across the company and coordinating thousands
of products.  For the NBU, they actually made a big push for phone number
based IDs instead, as that seemed to be the preference based on local
market research.

Big companies are complicated.

Brandon

On Wed, Apr 11, 2018, 11:32 AM John R Levine <jo...@taugh.com> wrote:

> > Curious, isn't it, that the MSP EAI support we've talked about here is
> > exclusively for other people's addresses, not for their own users?
>
> I know a few Indian providers that offer EAI addresses and I think a
> Chinese one.  It's not surprising that the US providers don't do so, since
> as you note that's a lot harder than just dealing with other people's
> addresses.
>
> Regards,
> John Levine, jo...@taugh.com, Taughannock Networks, Trumansburg NY
> Please consider the environment before reading this e-mail. https://jl.ly
>
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